Full-Time Supervisor, Hospital Services
Waste Management, Inc.•Albany, NY
•Onsite
About The Position
Under direction, oversees all activities of the On-Site Service Technicians and manages their schedules and collection efficiency. The role includes supervising technicians at multiple locations, coordinating deliveries and pickups, and supporting customer service across healthcare facilities. The position is designated as safety sensitive and requires compliance with safety rules and protocols. The successful candidate may be subject to drug and alcohol testing under applicable regulations and company policies. This is an on-site position.
Requirements
- High school diploma or accredited GED.
- 1–3 years of supervisory experience.
- Valid driver’s license.
- Strict compliance with safety rules and protocols.
- Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for business air travel or access to federal property.
Nice To Haves
- Supervisory experience in a healthcare setting is preferred.
Responsibilities
- Select, train, manage, and develop an effective and efficient Services staff.
- Manage On-Site Service Technicians’ schedules and collection efficiency, ensuring adequate staffing for service needs.
- Provide site supervision of On-Site Service Technicians at multiple locations.
- Coordinate delivery and pickup with MAE, outside vendors, and others as required.
- Oversee scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned.
- Travel within the assigned area to visit client sites and proactively resolve customer service questions, problems, and issues.
- Travel between customer facilities to place and collect waste containers for WMHS programs and services, including Sharps, Rx, Haz, and Document Management; oversee outside vendor services as needed.
- Perform other assigned duties and responsibilities.
- Comply with safety rules and protocols; obtain or hold a REAL ID or TSA-approved alternative if required for business air travel or access to federal property.
Benefits
- Medical, dental, vision, and life insurance.
- Short-term disability coverage.
- Stock purchase plan.
- Company 401(k) matching.
- Paid vacation, holidays, and personal days.
- Competitive total compensation package; benefits may vary by site.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
