Full-Time Hospital Services Technician

Waste Management, Inc. (WM)•Sharon, MA
•Onsite

About The Position

Under management direction, the Hospital Services Technician travels between customer healthcare facilities to provide on-site, proactive collection and exchange of waste containers for WM Healthcare Solutions programs, including Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. Services are provided at regularly scheduled intervals for assigned facilities. The position requires on-site presence at customer locations and compliance with their mandatory immunization requirements. It is designated safety sensitive and requires strict compliance with safety rules and protocols; drug and alcohol testing may occur as part of ongoing employment requirements. The role operates both indoors in garage, shop, or gas plant conditions and outdoors in inclement weather, heat, and humidity. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Requirements

  • Be present on-site at WM Healthcare Solutions customer locations and comply with all mandatory immunization requirements imposed by those customers.
  • Valid driver's license.
  • Strong communication skills and tact in providing superior customer service in a variety of settings and situations, as demonstrated through related experience or education.

Nice To Haves

  • Two years of industry-related experience in a customer service capacity, or equivalent related work experience.
  • High school diploma or GED (accredited).

Responsibilities

  • Travel between customer healthcare facilities to monitor, collect, and exchange waste containers for WM Healthcare Solutions programs and services.
  • Interact professionally with onsite customer staff to ensure service expectations are met or exceeded.
  • Maintain a rigid collection and service schedule.
  • Communicate duty status on a defined schedule.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Medical, dental, vision, life insurance, and short-term disability coverage for eligible employees.
  • Stock purchase plan.
  • Company matching on a 401(k).
  • Paid vacation, holidays, and personal days.
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