Full-Time Hospital Services Technician

WM•Boston, MA

10d•Onsite

About The Position

Under management direction, the Hospital Services Technician travels between customer healthcare facilities to provide scheduled, on-site collection and exchange of waste containers for WM Healthcare Solutions programs. Services include Sharps Management, Pharmaceutical Waste, Controlled Substances, and Document Management. The role requires professional interaction with customer staff, adherence to a rigid service schedule, and communication of duty status. The position is on-site at customer locations and is designated safety sensitive. The successful candidate must comply with customer immunization requirements and applicable safety protocols. The role operates in indoor garage, shop, or gas plant conditions and outdoors, including in inclement weather, heat, and humidity. Drug and alcohol testing may be required under government regulations and company policies.

Requirements

Valid driver's license.
Must be able to meet mandatory immunization requirements imposed by customer facilities.
Strong communication skills and tact in providing superior customer service in a variety of settings and situations, or equivalent related work experience.
Ability to strictly comply with safety rules and protocols.
The posting lists two years of industry-related experience in a customer service capacity as preferred, or equivalent related work experience.

Nice To Haves

Two years of industry-related experience in a customer service capacity, or equivalent related work experience.
Accredited high school diploma or GED.

Responsibilities

Travel between customer healthcare facilities to monitor, collect, and exchange waste containers for WM Healthcare Solutions programs and services.
Interact professionally with on-site customer staff to ensure service expectations are met or exceeded.
Maintain a rigid collection and service schedule.
Communicate duty status on a defined schedule.
Perform other duties and responsibilities as assigned.