Supervisor, Hospital Services
About The Position
Under direction, the Supervisor, Hospital Services oversees all activities of On-Site Service Technicians and manages their schedules and collection efficiency. The role supervises technicians at multiple locations, coordinates service deliveries and pickups, and travels among customer facilities throughout the assigned area. The position also supports waste-container placement and collection for healthcare programs, including Sharps, Rx, Haz, and Document Management services. This is an on-site position serving multiple hospitals throughout Connecticut. The role is designated safety sensitive and requires compliance with safety rules and protocols. Candidates may be subject to drug and alcohol testing as an ongoing employment requirement.
Requirements
- High school diploma or GED (accredited).
- 1–3 years of supervisory experience, preferably in a healthcare setting.
- Valid driver’s license.
- Strictly comply with safety rules and protocols; drug and alcohol testing may be required under government regulations and company policies.
Responsibilities
- Select, train, manage, and develop an effective and efficient Services staff.
- Manage On-Site Service Technicians’ schedules and collection efficiency, ensuring staffing levels support service needs.
- Provide site supervision of On-Site Service Technicians at multiple locations.
- Coordinate delivery and pickup with MAE, outside vendors, and others as required.
- Oversee scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned.
- Travel within the assigned area to visit client sites and proactively and professionally resolve customer service questions, problems, and issues.
- Travel between customer facilities to provide on-site placement and collection of waste containers for WMHS programs and services, including Sharps, Rx, Haz, and Document Management; oversee outside vendor services as needed.
- Perform other assigned duties and responsibilities.
Benefits
- Medical, dental, and vision insurance.
- Life insurance and short-term disability.
- Stock purchase plan.
- Company matching on a 401(k).
- Paid vacation, holidays, and personal days.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
