Supervisor Health Services Security Armed

Cherokee Nation•Tahlequah, OK

About The Position

The Supervisor, Health Services Security Armed oversees daily security operations to ensure the safety of patients, staff, visitors, and property in health care settings. The role supervises security personnel, coordinates emergency response and incident management, conducts and oversees investigations, and ensures compliance with organizational policies, regulatory standards, and applicable federal requirements. The supervisor also delivers staff training, reviews security documentation, manages assigned equipment, addresses safety hazards, and works with leadership to develop and revise security policies and procedures. The position requires a bachelor's degree from a four-year college or university, six years of related experience, or an equivalent combination of education and experience, plus an additional three years of experience in a related field. The employee must have a valid driver's license and meet Cherokee Nation underwriting requirements. Required certifications include Basic Life Support (BLS) within 30 days of hire and CLEET armed security certification within 60 days of hire, both maintained throughout employment. A Cherokee Nation Marshall Services Commission card authorizing firearm carriage on Cherokee Nation property is also required. The employee must not be under applicable OIG or GSA sanctions or appear on the listed exclusion records. The employee must meet and maintain pre-employment and periodic childcare background investigation and adjudication requirements, as well as periodic law enforcement background adjudication requirements.

Requirements

  • Bachelor's degree from a four-year college or university, six years of related experience, or an equivalent combination of education and experience.
  • An additional three years of experience in a related field.
  • Ability to develop and mentor others.
  • Ability to foster teamwork.
  • Organizational skills.
  • Leadership skills.
  • Judgment and decision-making skills.
  • Strong interpersonal skills.
  • Valid driver's license and a driving history that meets Cherokee Nation underwriting requirements, as verified through a motor vehicle report.
  • Obtain Basic Life Support (BLS) certification within 30 days of hire and maintain it throughout employment.
  • Obtain CLEET certification for armed security within 60 days of hire and maintain it throughout employment.
  • Possess a Cherokee Nation Marshall Services Commission card authorizing the carrying of a firearm on Cherokee Nation property.
  • Must not be under sanction by the U.S. Department of Health and Human Services Office of Inspector General or the General Services Administration, or listed on the applicable OIG or GSA exclusion records.
  • Meet and maintain pre-employment and periodic childcare background investigation and adjudication requirements.
  • Meet and maintain periodic law enforcement background adjudication requirements.
  • Regularly stand and walk; frequently sit, use hands to finger, handle, or feel, reach, climb or balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell.
  • Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move more than 100 pounds.
  • Possess close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Supervise the day-to-day activities of assigned security personnel and ensure consistent service and adherence to policies, procedures, and regulatory standards.
  • Implement and enforce operational guidelines for security and property protection programs across health care facilities.
  • Coordinate security operations, emergency response, and incident management to maintain a safe environment for patients, staff, and visitors.
  • Conduct and oversee investigations into policy violations, criminal activity, and unauthorized access; document findings and escalate matters to leadership as needed.
  • Deliver and monitor standardized staff training, including crisis intervention, documentation protocols, and regulatory compliance.
  • Review incident reports, security logs, and investigative files for accuracy, completeness, and compliance with internal standards.
  • Manage inventory, maintenance, and deployment of tribal and federal equipment assigned to security personnel.
  • Respond to and mitigate disruptive or violent behavior using approved techniques, including non-violent crisis management and physical restraint when necessary.
  • Develop and maintain procedures for guarding, patrolling, and monitoring physical property and personnel in health care settings.
  • Identify and report safety hazards, recommend corrective actions, and coordinate resolution with appropriate departments.
  • Assess traffic flow and parking infrastructure and recommend improvements to safety and accessibility.
  • Collaborate with leadership to formulate and revise security policies and procedures in line with organizational goals and legal mandates.
  • Ensure compliance with the Indian Self-Determination and Education Assistance Act and the self-governance compact between the Cherokee Nation and the United States.
  • Perform other duties as assigned.
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