Supervisor, Ground Operations

Veho•Pompano Beach, FL

20h•$60,000 - $70,000•Onsite

About The Position

Veho is seeking a hands-on Ground Operations Supervisor to work day-to-day with Warehouse Associates and Leads. The supervisor develops warehouse staff through coaching and training, establishes operational excellence through values-based leadership, and supports employees’ future development. The role is accountable for accurate reports and scheduling, cross-functional communication, and efficient, safe processing of sort and launch packages. The anticipated schedule is Tuesday through Friday, dayside. Warehouse operating hours may vary, and schedules may change according to operational and business needs. Warehouse leadership is expected to work onsite during scheduled shifts; occasional off-site work is at the manager’s discretion. The role requires flexibility to work nights, weekends, and holidays when operational needs require it. Minimal travel is required. The position pays $60,000–$70,000 annually. Veho also describes a competitive equity package, medical, dental, and vision coverage, 401(k), and unlimited PTO for exempt-level roles.

Requirements

At least 1 year of previous management experience in logistics, operations, or a related field is preferred.
Proficiency with technology platforms and tools relevant to logistics operations.
Strong problem-solving skills and attention to detail.
Ability to work in a fast-paced, physically demanding environment.
Commitment to delivering exceptional experiences to team members and driver partners.
Willingness to complete a comprehensive background check.
Willingness to work flexible hours, including nights, holidays, and weekends, as operational needs require.
Physical ability to stand for the duration of a shift; move boxes up and down with frequent bending; regularly lift and carry up to 50 pounds; and work in hot or cold temperatures and environments with loud noise and fumes.

Responsibilities

Develop warehouse staff, including coaching them on skills needed for success and supporting their future development.
Set standards for operational excellence and lead the team using Veho’s values.
Ensure reports are accurate and coordinate scheduling and cross-functional communication.
Ensure sort and launch packages are processed efficiently and in accordance with safety standards.
Plan and prioritize team and business initiatives, manage operational and logistical challenges using technology platforms, and drive continuous improvement with identified milestones.
Assess operational needs and work cross-functionally to coordinate seamless operations, prioritize safety, and achieve operational goals.
Support on-time delivery and meet expectations of customers, clients, crowdsourced drivers, and employees in a changing environment.
Schedule shifts to align with business needs, operating hours, and projected volume.
Coach, train, and develop team members as a hands-on leader.
Lead a team using values-based leadership to achieve operational KPIs and metrics.
Partner cross-functionally to support the operation and organization.