Supervisor, Ground Operations

Veho•Jacksonville, FL

8d•$60,000 - $70,000•Onsite

About The Position

Veho is hiring a Ground Operations Supervisor to lead day-to-day warehouse operations and work hands-on with Warehouse Associates and Leads. The supervisor develops staff through coaching and training, establishes operational excellence through values-based leadership, and helps team members build skills for current and future success. The role is accountable for accurate reporting and scheduling, cross-functional communication, and efficient, safe processing of sort and launch packages. The anticipated schedule is Wednesday through Saturday, 3:30 a.m. to 1:30 p.m. Warehouse leaders are expected to work onsite during their scheduled shift; occasional off-site work is at the manager’s discretion. Operating hours and schedules may change based on operational and business needs.

Requirements

At least one year of management experience in logistics, operations, or a related field is preferred.
Proficiency with technology platforms and tools relevant to logistics operations.
Strong problem-solving skills and attention to detail.
Ability to work in a fast-paced, physically demanding environment.
Commitment to providing exceptional experiences for team members and driver partners.
Willingness to complete a comprehensive background check.
Willingness to work flexible hours, including nights, holidays, and weekends, as operational needs require.
Ability to stand for the duration of a shift, frequently bend, move boxes, and regularly lift and carry up to 50 pounds.
Ability to work in hot or cold temperatures and environments with loud noise and fumes.

Responsibilities

Plan and prioritize team and business initiatives, including team development and continuous improvement with identified milestones.
Assess operational needs and coordinate cross-functionally to maintain seamless operations, prioritize safety, and achieve results.
Adapt to changing conditions to support on-time delivery and meet the expectations of customers, clients, crowdsourced drivers, and employees.
Schedule shifts in line with business needs, operational hours, and projected volume.
Coach, train, and develop team members through hands-on leadership.
Lead the team using values-based leadership to achieve operational KPIs and metrics.
Partner cross-functionally to support successful operations and the organization.
Ensure reports are accurate and sort and launch packages are processed efficiently while following safety standards.