Supervisor, Gas Field Operations (Gas Construction)

Eversource Energy•Auburn, MA

1d•$121,710 - $135,230

About The Position

This position directly supervises internal, external, and on-call crews responsible for the operation, maintenance, and construction of Eversource Energy’s gas distribution systems. The role includes integrated planning and scheduling, execution of fieldwork, compliance with company and regulatory requirements, performance measurement, coaching, safety oversight, mentoring, and administrative duties. It also prepares and coordinates maintenance and construction activities and communicates with customers and community officials about utility construction, operations, maintenance, and service delivery. The supervisor exercises independent judgment in overseeing crews and contractors, managing field workloads, and serving as the on-scene supervisor during outages. The role participates in a supervisory on-call rotation, responds to and classifies reported gas leaks, and ensures applicable engineering, gas control, safety, labor, and work procedures are followed. The position requires outdoor work in varied terrain and weather as well as work in a normal office environment. It includes travel to job sites and customer premises, possible shift work and weekends, rotational off-hour on-call duties, long hours during outages or shift coverage, emergency restoration assignments, and travel between Massachusetts, Connecticut, and New Hampshire as necessary. The role is safety-sensitive and requires the ability to wear SCBA and required PPE.

Requirements

Knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
Project and schedule management skills, including experience with computerized work and materials management and scheduling tools.
Working knowledge of labor contracts.
Communication, interpersonal, conflict resolution, attention-to-detail, and teamwork skills.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Bachelor’s degree in Engineering, Business Administration, a related discipline, or equivalent experience.
Five or more years of experience in gas distribution, field service design and/or installation, customer service, or utility operations.
Valid Motor Vehicle Operator License.
Ability to obtain and maintain required Operator Qualifications.
Ability to wear Self Contained Breathing Apparatus (SCBA) and required PPE in accordance with applicable laws and regulations.
Availability for shift work, including weekends; rotational off-hour on-call duties; long hours during outages or shift coverage; emergency restoration assignments; and travel between MA, CT, and NH as necessary.
Must meet the position’s safety-sensitive drug-testing requirements, including pre-assignment testing when applicable and random testing during employment.

Nice To Haves

Supervisory experience.

Responsibilities

Plan, organize, and manage Gas Maintenance and Construction field workloads through coordination and scheduling.
Supervise in-house crews and contractors working on gas distribution system operations, maintenance, and construction.
Communicate with customers and community officials about utility construction, operations, maintenance, and service delivery.
Serve as the on-scene supervisor during outages and respond to and classify reported gas leaks, ensuring engineering and gas control procedures are followed.
Participate in the supervisory on-call rotation, assigning and directing the work of unionized internal crews.
Protect personnel safety through preventive measures, effective weekly safety meetings, and enforcement of applicable procedures, standards, rules, and laws.
Ensure work meets company standards and methods; monitor internal and external crews for workmanship quality and productivity.
Provide crews with complete, accurate, and timely work packages, including permits, Dig Safe authorization, drawings, and related instructions.
Monitor current and future workloads so district plans and schedules maximize productivity, control costs, and meet or exceed service level agreements.
Ensure compliance with regulatory and company work rules and procedures.
Initiate and conduct investigations concerning employee discipline when required; comply with labor contracts and work to resolve initial grievances.
Participate in hiring panels for field employees.
Review and approve billing for accuracy and completeness in accordance with contract language.
Respond to emergency restoration assignments as required.
Travel between Massachusetts, Connecticut, and New Hampshire as necessary.