Supervisor - Food Service

Avera • Yankton, SD

6d • Onsite

About The Position

The Supervisor - Food Service supervises routine patient food production, service, and nutritional care, as well as employee, visitor, and cafeteria meals and catering activities. The role provides exceptional care and service to patients, guests, and employees in accordance with regulatory and accrediting agency standards and the Ethical and Religious Directives for healthcare.

The position inventories, orders, receives, and stores food ingredients according to HACCP guidelines; evaluates finished products for quality; and maintains knowledge of nutrition and therapeutic diets to train and supervise food service workers, diet clerks, and/or cooks. The supervisor recognizes when nutritional issues should be referred to dietitians, monitors staff use of food service chemicals, prepares weekly production staff schedules, and reconciles and records cafeteria cash-register money daily. The role also leads employee-related activities, including hiring, training, development, performance appraisal, coaching, and resolving complaints and problems.

The position is based at Avera Majestic Bluffs/Avera Sister James Care Center. The shift is primarily days, 10:30 a.m.–7:00 p.m., with every sixth weekend and holiday. Employees are expected to uphold Avera’s mission, vision, values, and CARE standards; maintain confidentiality; work effectively with teammates; and comply with applicable safety principles, laws, regulations, and standards. Reasonable accommodations may be made for individuals with disabilities unless they cause undue hardship.

Requirements

• ServSafe Certificate from the National Restaurant Association.
• Knowledge of therapeutic diets, food handling, and sanitation.
• Previous food service experience in a hospital or long-term care setting.
• Ability to work the specified hours.
• Visual acuity adequate to perform position duties, and ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
• Ability to perform the essential job functions satisfactorily.

Nice To Haves

• High school diploma or GED equivalent.
• Supervisor experience.

Responsibilities

• Inventory, order, receive, and store food ingredients according to HACCP guidelines.
• Evaluate finished products and ensure that only quality menu items are served.
• Use knowledge of nutrition and therapeutic diets to train and supervise food service workers, diet clerks, and/or cooks.
• Recognize when nutritional issues should be referred to dietitians.
• Monitor staff use of food service chemicals to ensure proper dispensing, labeling, safety, and effectiveness.
• Prepare weekly production staff schedules, including coverage for vacations and catered events.
• Count, reconcile, and record cafeteria money from cash registers daily.
• Interview, hire, develop, train, and retain employees; plan, assign, and lead work; appraise performance; reward and coach employees; address complaints; and resolve problems.
• Provide exceptional care and service to patients, guests, and employees.
• Uphold Avera’s mission, vision, core values, social principles, and CARE standards; maintain confidentiality; coordinate work effectively with team members; and comply with applicable safety requirements.

Benefits

• PTO available from day one for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.
• A range of benefits for qualifying part-time and full-time employees, intended to support balanced, healthy lives and current and future needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed