Food Service Supervisor

Universities of Wisconsin • Madison, WI

2d • Onsite

About The Position

The Food Service Supervisor oversees daily food service operations and performs food preparation in dining, retail, and/or catering venues to support customer satisfaction and food service goals. The role includes preparing food, training line staff, and coordinating student employee scheduling across the Memorial Union dining units. During peak periods, Memorial Union Dining may employ more than 300 student employees, so the position requires strong organization, communication, administrative scheduling skills, food service experience, and the ability to shift effectively between priorities. The Wisconsin Union provides events, facilities, and activities for the UW-Madison community and offers hands-on leadership experience for students.

This is a 100% onsite position. The schedule includes a combination of days, nights, and weekends, with two consecutive days off. Schedules may be adjusted at specific times of year to meet operational demand. The expected starting pay is $22.50 per hour, with additional pay for weekend and night hours.

Requirements

• At least 1 year of experience working in a dining operation.
• ServSafe Certificate, or ability to obtain it within 6 months of hire.
• City of Madison Alcohol Operator License, or ability to obtain it within 6 months of hire.
• Ability to lift and carry up to 50 pounds frequently.
• Ability to work outside in all types of weather.
• Ability to stand and move for long periods regularly.
• Ability to regularly work with hot grills and ovens and walk-in freezers and refrigerators.

Nice To Haves

• Previous supervisory or lead worker experience in a dining operation.
• Experience in both front and back of house.
• Experience with Microsoft, Google Drive, or other software platforms.
• Experience coordinating staff schedules.

Responsibilities

• Develop and schedule logistics and menus for daily and catering operations.
• Assign and coordinate the day-to-day activities of food service staff.
• Follow federal, state, campus, and local food safety regulations, policies, and procedures.
• Recruit, hire, onboard, and schedule Memorial Union student dining staff.
• Clean, inspect, and maintain kitchen equipment and work areas.
• Perform routine and non-routine food preparation, including cook-to-order and specialty foods.
• Lead and provide customer service, answer questions, and provide information about food preparation, catering, and related activities.
• Train food service staff on the line.

Benefits

• Generous paid time off.
• Competitively priced health, dental, vision, and life insurance.
• Tax-advantaged savings accounts.
• Participation in the Wisconsin Retirement System pension fund.
• Additional pay for weekend and night hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed