Food Service Supervisor

Missions Inc Programs • Plymouth, MN

3d • $45,760 - $52,000 • Onsite

About The Position

The Food Service Supervisor supports the overall operation of the Dietary Department in partnership with the Director of Dietary. The role provides direct staff supervision, coordinates daily departmental activities, and promotes quality service delivery. It also assists with operational planning, regulatory compliance, resource stewardship, and resident-centered dining services, while exercising independent judgment in staff supervision and day-to-day operations.

The position includes food preparation duties, including prep cook functions, and covering cook shifts when a cook is absent—approximately 2–4 days per pay period and more during cooks’ time off. The supervisor monitors meal-service quality and resident satisfaction, assists the Activities department with special functions and holiday events, and addresses dietary service concerns when the Director of Dietary is absent.

The role is onsite in Plymouth, Minnesota, in the Dietary department, and reports to the Director of Dietary. The schedule is 10 days per pay period, with AM/PM shifts that may vary during the week and work every other weekend. The annual pay range is $45,760–$52,000, commensurate with relevant experience and qualifications. Benefits may be available based on employment status and eligibility and may include medical, dental, life insurance, a 403(b) retirement plan, PTO, and paid holidays, subject to applicable plans and policies.

Requirements

• High school diploma or GED.
• ServSafe Certification required, or must be obtained within 60 days of hire.
• Ability to cook varied menu items, prepare sauces from scratch, and perform baking techniques while maintaining strict food-safety and handling practices.
• Ability to manage priorities and exercise independent judgment.
• Familiarity with computers, email, and standard office software.
• Effective professional verbal and written communication skills.
• Meet applicable health requirements, including immunizations and infection-control protocols.
• Pass a Minnesota Department of Human Services criminal background study and a U.S. Office of the Inspector General Exclusion search.
• Ability to endure prolonged walking and standing; frequently bend, stoop, squat, twist, kneel, push and pull carts and equipment, and reach above shoulder level.
• Ability to safely lift up to 25 pounds frequently and up to 45 pounds occasionally.
• Ability to read small print in typed and written material.
• Ability to communicate effectively with residents and coworkers and respond appropriately to emergency alarms.
• Ability to concentrate and complete assignments with frequent interruptions.
• Ability to perform duties with or without reasonable accommodation, consistent with the Minnesota Human Rights Act.
• Commitment to excellent customer service.
• Willingness to learn and follow established procedures.
• Availability for a schedule of 10 days per pay period, variable AM/PM shifts, and every other weekend.

Nice To Haves

• Prior experience in dietary, nutrition, or food service operations in a skilled nursing, long-term care, rehabilitation, or senior living environment.
• Experience working with older adults and understanding resident-centered service principles.
• Prior employee-supervision and regulatory-compliance experience.

Responsibilities

• Provide day-to-day supervision of the Dietary Department, including staff oversight, workflow coordination, and operational support.
• Assist with process improvements that support operational goals and quality outcomes.
• Support high-quality dietary services that meet resident needs, physician orders, facility policies, regulatory requirements, and customer service expectations.
• Monitor employee performance, provide coaching and training, and ensure adherence to departmental policies and procedures.
• Provide input regarding employee performance evaluations and disciplinary actions.
• Promote a positive, productive work environment, accountability, and teamwork.
• Support the Director of Dietary with food, supply, and equipment procurement aligned with operational needs, budgets, and department goals.
• Promote responsible use of departmental resources through budget awareness and operational efficiency.
• Assist with compliance involving food service, sanitation, infection control, resident rights, and dietary services regulations.
• Support audits and inspections, and corrective actions for identified improvement opportunities.
• Maintain required records, reports, and documentation in collaboration with the Director of Dietary.
• Perform prep cook functions in support of the cooks.
• Work the cook shift when a cook is absent, approximately 2–4 days per pay period and more during cooks’ time off.
• Monitor resident meal-service quality and satisfaction.
• Assist the Activities department with special functions and holiday events.
• Address dietary service concerns from residents, family members, and staff when the Director of Dietary is absent.
• Adapt to changes in daily work hours and schedule.
• Perform other related duties in support of resident care and dietary operations.

Benefits

• Medical insurance may be available based on employment status and eligibility.
• Dental insurance may be available based on employment status and eligibility.
• Life insurance may be available based on employment status and eligibility.
• 403(b) retirement plan may be available based on employment status and eligibility.
• PTO may be available based on employment status and eligibility.
• Paid holidays may be available based on employment status and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED