Supervisor Field Ops

United Site Services•Woodbridge Township, NJ

11h

About The Position

The Field Ops Supervisor oversees yard and transportation operations and leads a team of technicians and drivers. The role coordinates yard activities, routing, deliveries, pickups, staffing, fleet administration, safety programs, employee development, and operational reporting. The supervisor works with the Operations Coordinator, Routers, Operations Manager, other yard supervisors, and other departments to support efficient operations and customer service. The position also operates a variety of company vehicles and may perform other duties as assigned.

Requirements

At least a two-year/associate degree, or an equivalent combination of education and experience.
At least two years of experience in a related field and/or training.
At least two years of proven leadership experience leading a diverse team to accomplish results.
Customer service skills.
Team-building skills.
Organizational skills.
Communication skills.
Decision-making and problem-solving skills.
Valid driver license.

Responsibilities

Manage and coordinate all yard activities and supervise technicians.
Coordinate routes, pickups, and deliveries with the Operations Coordinator and Routers to improve routing efficiency.
Analyze and report on operational activities, including routing efficiency, weekly pickups versus deliveries, labor and overtime, fuel, and customer-care quality.
Coordinate with other departments to support communication and resolve customer-service and other issues.
Coordinate asset transfers with Operations Supervisors at other yards when necessary.
Maintain staffing levels to meet customer and branch needs.
Assist the Operations Manager with logistics for special events, including delivery, pickup, and asset service, and work special events.
Review driver paperwork, including manifests, pickup and delivery tickets, route sheets, and DVIRs, for completion and accuracy.
Review and approve Time Saver punches for payroll processing; review and approve time-off requests and schedule time off based on operational needs.
Administer fleet DOT requirements, including log books and driver qualification file records.
Administer the driver safety program and coordinate safety training with Safety and HR when necessary.
Develop employees and conduct periodic performance reviews.
Operate a variety of company vehicles.
Perform other duties as assigned.

Benefits

Holiday and paid time off (pro-rated for part-time employees).
Medical and pharmacy benefits.
Dental insurance.
Vision insurance.
Employer-paid short-term disability.
Employer-paid employee basic life and accidental death and dismemberment insurance.
Voluntary employee life and accidental death and dismemberment insurance.
Voluntary spousal life insurance.
Voluntary dependent life insurance.
Hospital indemnity, accident, and critical illness coverage.
Commuter/transit account.
Healthcare flexible spending account.
Dependent care flexible spending account.
Health savings account.
401(k) with employer match.
Employer-paid employee assistance program (EAP).
Employee discounts.