Supervisor, F&B Beverage-NonEx

Churchill Downs Incorporated•Vinton, VA

About The Position

The Supervisor, F&B Beverage-NonEx assists departmental management by overseeing day-to-day operations and providing direction to Food & Beverage staff. The role supports training, monitors work against company policies and management standards, helps improve staffing and service quality, coordinates schedules and ordering, assigns duties, and oversees dining room readiness and event setup and breakdown. Compensation is $18.00 per hour.

Requirements

Demonstrated leadership skills.
Excellent verbal and written communication skills.
Excellent guest service and interpersonal skills.
Strong and accurate money-handling skills.
Ability to work under stress in a fast-paced environment.
Digital literacy in computer programs relating to the Food & Beverage department.
High school diploma or equivalent.
Must obtain and maintain Serv-Safe certification.
Must obtain and maintain a valid racing license.

Nice To Haves

Three to five years of progressive experience in a Food & Beverage environment is preferred.
Other combinations of education and experience may be considered.

Responsibilities

Provide guest service training and departmental orientation for new Team Members.
Work with the manager to provide ongoing training for all Team Members.
Monitor the day-to-day activities of the department in accordance with established company policies.
Review subordinate Team Members’ work to ensure it meets standards established by management.
Assist the manager in reviewing reporting areas to assess and improve staffing levels, working conditions, guest service quality, and profitability.
Coordinate with other Food & Beverage supervisors and managers on work schedules, food ordering, and par levels.
Delegate duties and responsibilities according to operational needs to ensure adequate coverage.
Oversee side work responsibilities and opening and closing duties.
Ensure the dining room is set up and ready for service.
Assist with setup and breakdown for private events.
Act as a liaison with external agencies and/or company leadership as needed or requested.
Perform other related duties as assigned.