F&B Supervisor

Pyramid Global Hospitality•Rio Grande, PR
•Onsite

About The Position

Pyramid Global Hospitality is hiring a Food and Beverage Supervisor for Hyatt Regency Grand Reserve Puerto Rico, an oceanfront resort in Rio Grande. The supervisor will help lead the Food and Beverage operation to achieve its financial and quality goals, ensure efficient operations, and improve existing practices in a manner consistent with the company’s mission, operating philosophy, standards, and values. The role calls for a proactive, analytical leader who sets an example, engages team members, and helps deliver first-class food, beverage, and service quality.

Requirements

  • Previous experience working at a restaurant in a luxury hotel and/or full-service resort.
  • Knowledge of Micros.
  • Ability to make quick decisions in high-stress situations.
  • Excellent customer service skills.
  • Pleasant and positive personality.
  • Well organized.

Responsibilities

  • Attend weekly meetings and relay information about upcoming events to supervised staff.
  • Provide other departments, clients, and potential clients with information about the operation’s capabilities and programs.
  • Respond to the needs and requests of guests and potential guests.
  • Ensure food, beverage, and service quality standards are implemented and maintained at a first-class level.
  • Implement effective cost controls for food, beverage, and labor.
  • Use systems for inventory, receiving, and product utilization to manage product cost.
  • Lead Food and Beverage personnel in meeting productivity standards.
  • Create a comfortable atmosphere that encourages employee commitment and loyalty.
  • Assist with hiring and training programs for Food and Beverage personnel.
  • Assist other Food and Beverage outlets as needed.
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