Supervisor - EVS Housekeeping - Casino & FOH/BOH
About The Position
This role is responsible for promoting Bally's customer-centric culture, assisting in policy development and enforcement, selecting and training team members, monitoring labor resources, and ensuring a clean and safe environment. The supervisor will also make suggestions for operational improvements, conduct inspections, manage supply inventory, and maintain department keys. The position requires the ability to stand, walk, and sit for prolonged periods, work at heights, lift items up to 30 pounds, and occasionally push or move items up to 100 lbs. The work environment includes bright lights, loud noise, and stressful situations.
Requirements
- Frequently required to stand, walk, and sit for prolonged periods of time
- Occasionally required to work at heights above 10 feet high
- Frequently required to lift items up to 30 pounds
- Occasionally required to push or move items up to 100 lbs
- Frequently required to reach overhead
Responsibilities
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Assist with developing, implementing, and enforcing, policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals
- Select, train, and develop team members through education, training, coaching, and corrective action
- Monitor labor resources to ensure maximum effectiveness in guest services
- Produce and maintain a clean and safe environment
- Make suggestions for improvements in operations with emphasis on increasing guest satisfaction, generating revenue, and minimizing costs
- Conduct and document inspections of public areas of the property to ensure all is cleaned and well maintained
- Ensure storage closets are properly stocked with supplies and all equipment is properly maintained
- Maintains inventory of department keys
- All other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
