SUPERVISOR - EVENTS

Ace Parking•Portland, OR

9d•$21 - $23•Onsite

About The Position

The Supervisor - Events assists the management team in overseeing workers who perform tasks to maintain the client’s facility. The position is based at the Portland Expo Center and is part-time on weekends, with availability for other events on an on-call basis. The supervisor ensures parking operations meet company standards, supports the team, and helps deliver exceptional service to visitors.

Requirements

High school diploma or GED.
One year of supervisory experience.
Excellent communication and interpersonal abilities.
Physical ability to lift items weighing up to 50 pounds.

Responsibilities

Supervise parking attendants and ensure duties are completed according to company standards.
Assist with implementing work schedules and assignments.
Oversee daily cash-handling procedures and submit accurate collection reports.
Hold team members accountable, provide regular performance feedback, and conduct performance evaluations.
Promote professionalism, accountability, and exceptional customer service.
Maintain the cleanliness and appearance of the parking area.
Contribute to developing and implementing park policies and procedures.
Meet or exceed established performance targets.
Order and maintain necessary materials and equipment.
Ensure signage and markings are visible and clear for customers.
Train and motivate staff to provide excellent customer service, assist with parking, handle customer issues, and maintain a clean and safe facility.
Address customer inquiries, complaints, and guest concerns promptly and professionally.
Inspect parks regularly to ensure they are clean, safe, and well-maintained.
Seek ways to improve service quality and efficiency.
Update upper management on operational challenges.
Foster clear communication within the team and with other departments.
Train workers on safety regulations, equipment usage, and job duties.
Promote teamwork, inclusion, and respect among staff.