Supervisor - Events

Ace Careers Website•Portland, OR

8d•Onsite

About The Position

This is a part-time, weekend events position at the Portland Expo Center, with availability for other events on an on-call basis. The Supervisor assists the management team in overseeing workers who perform tasks to keep the client’s facility in top shape. The role emphasizes accountability, profitability, exceptional service, communication, and teamwork. The company describes itself as a parking management provider with more than 75 years in business and highlights a culture grounded in clear values, caring, loyalty, humility, and commitment to community.

Requirements

High school diploma or GED.
One year of supervisory experience.
Excellent communication and interpersonal abilities.
Physical ability to lift items weighing up to 50 pounds.

Responsibilities

Supervise parking attendants and ensure duties are completed according to company standards.
Assist with implementing work schedules and assignments.
Oversee daily cash-handling procedures and submit accurate collection reports.
Hold team members accountable, provide regular performance feedback, and conduct performance evaluations.
Promote professionalism, accountability, and exceptional customer service among the team.
Maintain the cleanliness and appearance of the parking area.
Contribute to developing and implementing park policies and procedures.
Meet or exceed established performance targets.
Order and maintain necessary materials and equipment.
Ensure customer-facing signage and markings are visible and clear.
Train and motivate staff to provide excellent customer service, assist with parking, handle customer issues, and maintain a clean and safe facility.
Address customer inquiries and complaints promptly and professionally, and respond effectively to guest concerns.
Inspect parks regularly to ensure they are clean, safe, and well-maintained.
Seek ways to improve service quality and efficiency.
Regularly update upper management on operational challenges.
Foster clear, open communication within the team and with other departments.
Train workers on safety regulations, equipment usage, and job duties.
Promote teamwork, inclusion, and respect among staff.