Supervisor Engineering Services - WV & MD Engineering Services - Morgantown Service Center

FirstEnergy • Morgantown, WV

10d • Onsite

About The Position

This is an open position with Monongahela Power Company, a subsidiary of FirstEnergy Corp. The Supervisor, Engineering Services (Distribution Design) coordinates and supervises the daily activities of an Engineering team, including Distribution Designers, making decisions guided by policies, procedures, and the company’s business plan. The preferred reporting location for this onsite position is the Parkersburg service center in Parkersburg, West Virginia; other service centers within the Parkersburg area will be considered.

The role works with Business Services, Work Management, customers, contractors, and company leadership to support distribution design work, billing, line extension contracts, project delivery, and team performance. It also supports storm restoration efforts, including performing Hazard Coordinator duties when needed, and oversees Engineering Contractors.

Requirements

• Bachelor’s degree in Engineering or Engineering Technology from an ABET-accredited institution and a minimum of 5 years of relevant work experience; alternatively, a two-year degree in Engineering Technology or a related technical discipline and a minimum of 8 years of relevant work experience.
• Relevant experience may include engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right-of-way acquisition, asset management, new business, or joint use.
• Experience in process or project development, planning and analysis, and performance reporting.
• Proven ability to identify, troubleshoot, and resolve problems on projects or processes.
• In-depth knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word.
• Ability to manage multiple priorities and lead others in achieving goals for the benefit of the business unit and company.
• Ability to make accurate decisions and demonstrate sound judgment.
• Excellent verbal and written communication skills for interacting with internal and external customers and preparing clear, accurate, concise reports.
• Superior customer relations, relationship management, leadership, teamwork, and managerial skills.
• Ability to work well under pressure.

Nice To Haves

• Advanced degree.
• Professional Engineering (PE) certification.
• Previous supervisory experience.
• Working knowledge of SAP, CREWS, and GIS.
• CREWS navigation skills, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management, and lock down procedure.
• Working knowledge of, or ability to learn, GIS; Construction and Material Standards; company Distribution Policies and Procedures; WVDOT and county permit requirements for pole sets, highway occupancy, and road openings; Appendix A in Part II of the company’s Tariff concerning extension of facilities; PSC policy and its impact on billing practices; streetlight installation and billing processes; and the company’s Municipal Lighting Handbook.

Responsibilities

• Demonstrate a high level of safety commitment in day-to-day functions and strengthen the Engineering Services team’s commitment to safety.
• Create notifications in SAP and assign work requests to Distribution Designers.
• Work with Business Services to ensure accurate and timely billing for work requests.
• Apply Tariff criteria for billable work involving new premises, upgrades to existing service, and facility relocations.
• Create and process Line Extension Contracts for various types of work.
• Review and respond to customer complaints submitted to the Public Service Commission of West Virginia concerning line extension and billing policies.
• Report project progress to the Manager, Engineering Services and advise on issues that could impair successful completion.
• Analyze complex issues and develop actionable recommendations.
• Support the Work Management organization with questions and issues related to current and upcoming design work and company priorities.
• Execute the performance management process through ongoing feedback and coaching, including discussion of development opportunities, performance issues, and departmental changes.
• Lead, educate, and direct others to improve team effectiveness; communicate results and recommendations to varied audiences, including senior leadership.
• Encourage open, honest, direct, and ongoing conversation among team members.
• Drive continuous improvement across the team and company.
• Seek out and share knowledge of industry trends, competitors, and other factors affecting the team or company.
• Support storm restoration efforts, including performing Hazard Coordinator duties when needed.
• Oversee Engineering Contractors.

Benefits

• Competitive pay plus incentive compensation.
• Company-sponsored pension plan.
• 401(k) savings plan with matching employer contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager