Medical Assistant Morgantown WV

GoHealth Urgent Care - UCSF Health • Morgantown, WV

3d • Onsite

About The Position

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role supports patient registration and check-in, interviews patients, measures vital signs, records information in patient charts, collects blood samples, prepares specimens for laboratory analysis, and prepares treatment rooms.

The position also supports front-desk and clinic operations, including appointment scheduling, referrals, patient follow-up, supply inventory, medical-record maintenance, equipment quality checks, and opening and closing duties. The Medical Assistant works with providers and technical staff to support patient flow and a welcoming, efficient care experience.

Requirements

• High school diploma or equivalent and at least one year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting; alternatively, meet one of the listed certification, nursing, or emergency medical qualifications.
• A listed Medical Assistant certification at hire, or obtain one within 12 months of hire if the candidate has at least one year of Medical Assistant experience. Accepted certifications include CCMA, CMA through CHP, CMA through AAMA, CMA through AAH, RMA, NCMA, NRCMA, and ARMA.
• Alternatively, be a graduate of an accredited school of nursing and hold an LPN or LVN license at hire, or hold EMT or Paramedic certification.
• CPOE certification within two weeks of hire if Medical Assistant certification is not obtained at hire.
• Basic Life Support certification at hire through the American Red Cross or American Heart Association.
• Basic Medical Assistant skills.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all persons fairly, respectfully, and sensitively toward cultural and social differences.

Responsibilities

• Register patients, collect required paperwork and insurance documentation, and verify insurance and eligibility.
• Process co-pays and schedule patient appointments for assigned centers.
• Coordinate referrals to assigned specialists.
• Answer patient questions about their care and keep patients informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Measure preliminary physical indicators and vital signs, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
• Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
• Stock supplies and maintain examination rooms, the front desk, and the reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain inventory levels and check supply expiration dates regularly.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
• Keep the reception area well maintained.
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and other benefits
• 401(k) with company match
• Paid time off starting at 208 hours annually
• Monthly incentive pay based on performance metrics
• $2,000 sign-on bonus for full-time roles
• Ongoing training and development, including hands-on training, classroom instruction, and shadowing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED