Supervisor - Driving

Metropolis Technologies • RICHMOND, VA

3d

About The Position

Assist with the day-to-day management of a parking location, ensuring operations comply with contractual guidelines and company policies and procedures. The role supports client relations and customer satisfaction, assists with location activities and management duties, helps maintain and repair parking equipment, and performs general maintenance and cleanup as directed. The employee may substitute for other positions as needed and should know the garage and nearby streets, landmarks, and freeways.

Requirements

• High school diploma or equivalent, and at least one month of related experience or training, or an equivalent combination of education and experience.
• Clear oral communication, including listening, seeking clarification, and responding well to questions.
• Clear and informative written communication and ability to read and interpret written information.
• Positive attitude and ability to respond to customer service requests and assistance needs.
• Ability to adapt to workplace changes, delays, and unexpected events.
• Sound and accurate judgment.
• Valid state-issued driver's license with a current address and an acceptable driving record.
• Ability to frequently sit, stand, walk, use hands and fingers, handle or feel objects, and talk; occasionally climb or balance, stoop, kneel, or crouch; and lift or move up to 25 pounds.
• Close vision, peripheral vision, and ability to adjust focus.

Responsibilities

• Assist in the day-to-day management of a location and ensure parking operations follow contractual guidelines and company policies and procedures.
• Foster good client relations and promote a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in managing day-to-day activities at assigned locations and perform management duties as assigned.
• Courteously assist customers.
• Assist with maintenance and repair of parking equipment and perform general maintenance tasks as directed by the Facility Manager.
• Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, and similar messes.
• Substitute for any position when necessary.
• Maintain thorough knowledge of all areas of the garage and of nearby major streets, landmarks, and freeways.
• Complete other duties as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED