Supervisor - Driving

Metropolis Technologies•Houston, TX

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Supervisor - Driving assists with day-to-day management of an assigned parking location. The role helps ensure parking operations follow the location’s contractual guidelines and company policies and procedures, supports client relations and customer satisfaction, and promotes a professional image. The employee may also assist with equipment maintenance, general maintenance, cleanup, and coverage of other positions as needed. The position is located in Houston, Texas. The stated salary is $24.00 per hour. Eligible employees may participate in benefit plans that include medical, dental, vision, flexible spending accounts, long- and short-term disability, life and accident insurance, a 401(k), and paid time off.

Requirements

Minimal high school diploma or equivalent and minimal related experience or training, or an equivalent combination of education and experience.
Clear oral communication, including listening, seeking clarification, and responding well to questions.
Clear written communication and the ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to changes in the work environment, delays, and unexpected events.
Sound and accurate judgment.
Valid state-issued driver’s license with a current address and an acceptable driving record.
Ability to meet the physical demands of the role, including frequently sitting, standing, walking, using hands and fingers, handling or feeling objects, and talking; occasionally climbing or balancing, stooping, kneeling, or crouching; and lifting or moving up to 25 pounds.
Close vision, peripheral vision, and ability to adjust focus.

Responsibilities

Assist in the day-to-day management of a location, ensuring parking operations comply with the location’s contractual guidelines and company policies and procedures.
Foster good client relations and promote a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Assist in managing the day-to-day activities of assigned locations and perform management duties as assigned.
Courteously assist customers.
Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
Report known accidents, observed or suspected violations of company policy, safety hazards, and unusual occurrences to the Facility Manager.
Assist with cleanup of debris, water, oil spills, and similar materials.
Substitute for any position when necessary.
Maintain thorough knowledge of the garage and of nearby major streets, landmarks, and freeways.
Complete other duties as needed.