Supervisor - Driving

Metropolis Technologies•New York, NY

3d•$20 - $21

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. It operates a large parking network across North America and Europe. The Supervisor - Driving assists with the day-to-day management of a parking location, ensuring operations follow contractual guidelines, company policies, and procedures, while supporting client relations and a professional approach to the business. The role also assists with customer service, maintenance, safety reporting, cleanup, and coverage of other positions as needed. The position is based in Brooklyn, New York. Employees at this location must be vaccinated against COVID-19 as a condition of employment, subject to valid medical or religious accommodation. The listed pay range is $20.00 to $21.00 per hour, plus tips. Eligible employees may participate in benefits plans; benefits may vary by location.

Requirements

Minimal high school diploma or equivalent and at least one month of related experience or training, or an equivalent combination of education and experience.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive attitude and ability to respond to customer service requests.
Ability to adapt to changes, delays, and unexpected events in the work environment.
Sound and accurate judgment.
Valid state-issued driver's license with a current address and an acceptable driving record.
Ability to meet the physical demands of the job, with reasonable accommodations where applicable.

Responsibilities

Assist with the day-to-day management of assigned locations and parking operations within contractual guidelines and company policies and procedures.
Participate in programs to improve client and customer satisfaction.
Assist with management duties as assigned.
Courteously assist customers and respond to service requests.
Assist with maintenance and repair of parking equipment and perform general maintenance tasks as directed by the Facility Manager.
Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Assist with cleanup of debris, water, oil spills, and similar materials.
Substitute for any position when necessary.
Maintain thorough knowledge of all areas of the garage and of nearby major streets, landmarks, and freeways.
Complete other duties as needed.