50 Supervisor, Distribution

Kubota•Edgerton, KS

About The Position

The Supervisor, Distribution provides customer service, maintains product availability, and supervises distribution personnel to distribute parts effectively and efficiently to an assigned division dealer network. The role operates in accordance with applicable federal, state, and local laws and regulations and company policies, procedures, and guidelines. The description reflects the general nature and level of work and is not a comprehensive inventory of all duties or working conditions; management may add or modify duties and designate other essential functions.

Requirements

  • Associate’s degree or equivalent preferred; without a degree, at least 5 years of related experience is required; with a degree, at least 3 years of related experience is required.
  • Excellent customer service skills, including the ability to remain diplomatic in argumentative situations.
  • Good organizational skills, including the ability to multitask.
  • Basic proficiency using SAP, Microsoft Word, and Excel, and the ability to quickly learn and use other software packages.
  • Effective oral and written communication skills, including delivering information clearly and concisely, listening, and communicating effectively with others.
  • Sufficient personal mobility and physical reflexes to function in a general office environment and accomplish the outlined tasks and duties.

Nice To Haves

  • Associate’s degree or equivalent.

Responsibilities

  • Respond to dealer inquiries by phone, email, and fax regarding product availability, dealer order status, product applications, and compatibility.
  • Process dealer orders daily.
  • Resolve shipping issues and problems, and track inbound and outbound shipments.
  • Assist Sales and other department personnel with locating equipment and kits, answering questions about product availability and price, and resolving invoice and equipment problems.
  • Allocate products to dealers as assigned by Regional Sales Managers.
  • Monitor and control inventory levels within the assigned division by accurately processing (invoicing) shipments, conducting physical inventory, and making adjustments as required.
  • Supervise assigned Distribution Department employees, including distributing and reviewing work, training, and coaching.
  • Perform other duties as assigned.
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