Distribution Supervisor

Veritiv • Phoenix, AZ

4d

About The Position

The Distribution Supervisor plans, directs, and monitors day-to-day operational activities for a distribution team to maintain accuracy and customer service and support the facility’s financial and strategic goals. The role contributes to the leadership team and may participate in developing and executing business strategies for an effective distribution support team.

The supervisor oversees distribution center operations, leads and develops staff, manages schedules and workloads, monitors performance and inventory metrics, and identifies opportunities to improve efficiency and cost effectiveness. The position promotes high-quality service for employees, vendors, and suppliers and maintains a safe workplace in accordance with Health, Safety and Environmental policies.

The role regularly involves working in a non-climate-controlled warehouse and exposure to noise, dust, mechanical hazards, moving objects, and vehicles. Physical duties include warehouse walking and standing, lifting and carrying, pushing and pulling products with material-handling equipment, and bending or kneeling when handling floor-level products.

Requirements

• 3–5 years of related experience, including successful supervisory or management experience, required to motivate and develop direct reports and assess new talent.
• High school diploma or GED.
• Ability to motivate a team, manage multiple projects, work under pressure, and adapt to sudden workplace changes.
• Proficiency with Windows-based software programs.
• Experience and thorough understanding of warehouse, delivery, and traffic operations and systems in a distribution setting, as well as applicable government regulations such as DOT, OSHA, and HazMat.
• Excellent leadership and interpersonal skills, including performance management, employee evaluations, discipline, corrective action, coaching, and conducting interviews.

Nice To Haves

• Associate or bachelor’s degree.
• Familiarity with mid-range and mainframe systems and Warehouse Management Systems (WMS).

Responsibilities

• Supervise distribution center tasks to ensure goods and supplies are shipped, received, stored, and recorded accurately in accordance with established procedures.
• Identify opportunities to improve operational efficiency and cost effectiveness.
• Analyze warehouse metrics and prepare reports and inventory control documents using Microsoft Office and existing systems.
• Supervise and lead a team.
• Monitor and adjust employee schedules and workloads to improve efficiency and ensure high-priority tasks are completed.
• Participate in hiring and management of distribution center staff.
• Ensure a high level of customer service and develop methods to improve service quality for employees, vendors, and suppliers.
• Motivate the team and hold employees accountable for local and company goals.
• Maintain a workplace safety culture aligned with Health, Safety and Environmental policies; identify and mitigate risks, instruct the team in safe working methods, and escalate serious issues as appropriate.
• Participate in the leadership team and potentially contribute to the development and execution of business strategies.

Benefits

• Healthcare benefits, including medical, dental, vision, and a health savings account.
• Life, AD&D, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Other fringe benefits.
• Training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee-led Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED