Distribution Supervisor

Veritiv • Phoenix, AZ

9d

About The Position

The Distribution Supervisor plans, directs, and monitors day-to-day operational activities for a distribution team to maintain accuracy and customer service, deliver a competitive service advantage, and support the facility’s financial and strategic goals. The role contributes to the leadership team and may participate in developing and executing business strategies for an effective distribution support team.

The position supervises distribution center operations and staff, including shipping, receiving, storage, inventory records, scheduling, workload management, customer service, and safety. It uses warehouse metrics, reports, inventory control documents, Microsoft Office, and existing systems to identify operational improvements and support cost effectiveness.

The work regularly takes place in a non-climate-controlled warehouse, with possible exposure to cold, heat, damp or humid conditions, loud noise, dust, mechanical hazards, moving objects, and moving vehicles. Physical tasks include walking and standing throughout the warehouse, lifting and carrying, pushing and pulling product with material-handling equipment, and stooping or kneeling to fill orders or put away products.

Requirements

• 3–5 years of related experience, including successful supervisory or management experience, required to motivate and develop direct reports and assess new talent.
• High school diploma or GED.
• Ability to motivate a team, manage multiple projects, work under pressure, and adapt to sudden workplace changes.
• Proficiency with Windows-based software programs.
• Experience and thorough understanding of warehouse, delivery, and traffic operations and systems in a distribution setting, as well as relevant government regulations such as DOT, OSHA, and HazMat.
• Excellent leadership and interpersonal skills, including performance management, employee evaluations, discipline, corrective action, coaching, and conducting interviews.
• Ability to lift, twist, and carry 50–75 pounds; manipulate product weighing up to 160 pounds with material-handling equipment and skids weighing up to 2,000 pounds using a pallet jack.
• Ability to lift items weighing from a few ounces up to 150 pounds with assistance.
• Ability to walk and stand throughout the warehouse and to stoop and kneel when filling orders or putting away products.

Nice To Haves

• Associate or bachelor’s degree.
• Familiarity with mid-range and mainframe systems and a Warehouse Management System (WMS).

Responsibilities

• Supervise distribution center tasks to ensure goods and supplies are shipped, received, stored, and recorded accurately according to established procedures.
• Identify opportunities to improve efficiency and cost effectiveness.
• Analyze warehouse metrics and prepare reports and inventory control documents using Microsoft Office and existing systems.
• Supervise and lead a team.
• Monitor and adjust employee schedules and workloads to improve efficiency and ensure high-priority tasks are completed.
• Participate in hiring and management of distribution center staff.
• Ensure high levels of customer service and develop methods to improve service quality for employees, vendors, and suppliers.
• Motivate the team and hold employees accountable for local and company goals.
• Maintain a safety culture consistent with Health, Safety and Environmental policies; identify and mitigate workplace and environmental risks, instruct the team in safe work methods, and escalate serious issues as appropriate.
• Participate in the development and execution of business strategies as needed.

Benefits

• Healthcare benefits, including medical, dental, vision, and health savings account.
• Life, AD&D, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee-led Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.
• Other fringe benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED