Supervisor Clinical Operations | Home Plus

Monument Health•Rapid City, SD

5d•Onsite

About The Position

The Supervisor Clinical Operations provides general and technical supervision of clinical and front office personnel. The role plans, develops, and organizes clinical activities to support effective, efficient delivery of quality healthcare. The supervisor educates staff on current information and oversees implementation of regulations, goal setting, and process improvements in the areas supervised. The position also supports ongoing personal and team development by modeling Monument Health’s G3 Leadership Competencies and promoting the organization’s vision and mission. Other duties may be assigned.

Requirements

Associate degree in a related field, or an equivalent combination of education and experience that satisfies the degree requirement.
At least 3 years of healthcare experience.
Ability to work assigned schedules and hours as determined by the department.
Ability to meet the physical requirements of sedentary work, including exerting up to 10 pounds occasionally and negligible force frequently or constantly; sitting most of the time, with walking and standing only occasionally.

Responsibilities

Assist with integrating new providers and services into facilities, ensuring staffing, practices, supplies, and equipment meet their needs.
Ensure adequate, cost-effective staffing based on provider and employee needs, patient volume, and emergency situations while maintaining quality care standards.
Ensure patient care and supplies provided by department staff are accurately and thoroughly documented for appropriate reimbursement.
Maintain medical record quality in accordance with departmental goals and standards.
Develop infection control, quality assurance, safety, and emergency preparedness protocols for supervised departments.
Educate staff about changes to organizational policies and procedures.
Order and maintain appropriate par levels of medical supplies and medications within budgetary restraints, and ensure supplies, medications, and equipment are properly handled, stored, and checked monthly for expiration dates.
Interview, hire, orient, evaluate, counsel, discipline, and terminate employees in supervised departments.
Supervise clinical and front desk staff and coordinate clinic patient care activities.
Act as a liaison among providers, employees, administrators, and patients, and represent the organization at community events that promote its mission.
Help assess the need for organizational change, develop and implement change-management strategies, and monitor long-term results.
Perform other duties as assigned.
Demonstrate ongoing personal growth through self-reflection, competency development, and role modeling Monument Health’s G3 Leadership Competencies.