Supervisor Clinical Nursing / BH Inpatient

Children's Nebraska • Omaha, NE

4h

About The Position

The Supervisor Clinical Nursing for the Behavioral Health inpatient unit leads and coordinates daily clinical operations and personnel functions. The role ensures efficient delivery of quality patient care, adherence to patient care and regulatory standards, and clear interpretation of policies and procedures for nursing staff and patients and families. The supervisor helps maintain a safe working environment and effective working relationships.

The position oversees patient flow, staffing and assignments, admissions, discharges and transfers, staff training and development, and day-to-day nursing performance. It works collaboratively with unit and department leaders to address staffing needs, support staff, resolve concerns, and promote quality improvement, patient safety, and a patient- and family-focused environment. The role also supports communication, service excellence, regulatory compliance, and continuous improvement across the unit.

Requirements

• Bachelor’s degree in nursing from an accredited college or university.
• At least 2 years of nursing experience, including 1 year of pediatric nursing experience.
• Registered Nurse state licensure and/or compact state licensure upon hire.
• Basic Life Support certification from the American Heart Association upon hire.
• Ability to perform varied duties and shift between tasks without losing efficiency or composure.
• Ability to work under stressful conditions with multiple requests and demonstrate prioritization skills.

Nice To Haves

• Previous supervisory or lead experience.

Responsibilities

• Lead and supervise daily clinical operations, including patient flow, care delivery, admissions, discharges, transfers, and responses to unforeseen events.
• Adjust patient and staff assignments as needed, ensuring assignments align with patient needs, staff competencies, and the Nebraska State Nurse Practice Act.
• Coordinate resources and communicate with healthcare team members and other departments to support safe, efficient patient care.
• Ensure staffing sheets, electronic staffing systems, and assignment sheets are accurate.
• Support staff who float to other areas and orient staff floating into the unit, including assigning a buddy.
• Collaborate with unit leaders to address staffing challenges and account for the impact of staffing decisions.
• Ensure staff have the supplies, equipment, information, and resources needed to deliver quality care safely.
• Provide training and remain current on clinical skills, industry changes, and specialty knowledge.
• Supervise nursing staff, including recruitment, hiring, scheduling, performance evaluations, discipline, orientation, and development.
• Support staff retention, selection, onboarding, competency, and educational requirements; meet regularly with new staff and preceptors to assess progress and provide coaching.
• Deliver ongoing performance feedback, recognition, coaching, and direction; escalate issues beyond the role’s authority to the department manager.
• Promote a patient- and family-focused environment and ensure department activities and records meet organizational and regulatory standards.
• Maintain trust, fairness, consistency, and confidentiality; communicate proactively and represent direct reports’ needs to leadership.
• Round with staff, patients, and families, clarify concerns, and follow up with solutions within the role’s scope.
• Promote patient safety and quality by monitoring outcomes, coaching staff, applying policies and practice guidelines, and completing audits.
• Participate in quality improvement projects and support development and implementation of evidence-based protocols.
• Educate staff on compliance and new products, monitor compliance, and escalate non-compliance issues.
• Manage conflicts and service issues, use service recovery strategies, and coach staff on service behaviors.
• Assist with investigations of variance reports and customer service issues at the manager’s direction.
• Attend unit Area Action Council meetings and support other Clinical Nurse Supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager