DIR - CLINICAL SVCS - BH

UHS•Jacksonville, FL

About The Position

This full-time position oversees the facility’s social services therapeutic services and ensures quality of care is provided and accepted by third-party payors. The role supervises at least 10 employees and ensures therapeutic care complies with AHCA and Joint Commission standards. It establishes policies and regulations that promote good relationships with other departments. The position is scheduled for 40 hours per week, with availability to work at any time, including Saturdays and Sundays, as needed. The role carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning and assigning work, directing employees, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems. It requires leadership and supervision of assigned staff, management of multiple deadlines, and the ability to audit and analyze patient-chart and service-utilization data and formulate action plans. The position requires communication with highly acute mental health patients and the ability to maneuver throughout the hospital. The position requires a Master’s degree in Social Work, at least four years of inpatient mental health hospital clinical services or social work experience, and at least three years of management experience. A Licensed Social Worker is preferred. The incumbent must be knowledgeable about inpatient behavioral health clinical service models and applicable AHCA, Joint Commission, state, and federal regulations. Proficiency in Microsoft Office and strong written and oral communication skills are required.

Requirements

Master’s degree in Social Work.
At least four years of inpatient mental health hospital clinical services or social work experience.
At least three years of management experience.
Knowledge of clinical service models for inpatient behavioral health programs.
Knowledge of AHCA, Joint Commission, and state and federal regulations regarding inpatient mental health social services.
Proficiency in Microsoft Office.
Excellent written and oral communication skills and ability to communicate effectively with patients, physicians, family members, third-party payors, and staff.
Ability to read, analyze, and interpret behavioral journals, financial reports, and legal documents; respond to inquiries or complaints; and present information effectively to management, public groups, or boards.
Ability to work with mathematical concepts, including probability, statistical inference, fractions, percentages, ratios, and proportions, and apply them to practical situations and reports.
Ability to audit and analyze data and develop action plans.
Ability to meet multiple deadlines and provide supervision and leadership to assigned staff.
Ability to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl.
Ability to regularly lift or move up to 25 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

Licensed Social Worker.

Responsibilities

Oversee the facility’s social services therapeutic services and ensure quality of care is provided and accepted by third-party payors.
Supervise a minimum of 10 employees.
Ensure therapeutic patient care complies with AHCA and Joint Commission standards.
Establish policies and regulations that promote good relationships with other departments.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.
Audit and analyze data from patient charts, utilization of services, or related areas, and formulate and design action plans when needed.
Communicate with patients, physicians, family members, third-party payors, staff, regulatory agencies, and other stakeholders.
Work with reports and data, including designing and maintaining graphs, charts, and spreadsheets.
Meet multiple deadlines and provide supervision and leadership to assigned staff.
Maneuver throughout the hospital and communicate with highly acute mental health patients.