Supervisor, Billing

Cox Communications • Cherryville, NC

8d • Hybrid

About The Position

Cox Automotive is seeking a Billing Supervisor to lead billing operations in the transportation sector. The role oversees a team of billing professionals and ensures accurate, complete, and timely billing and payment processing. It also works with IT and Business Process teams to design, build, integrate, and support billing solutions for internal and external transportation customers. The supervisor monitors reports and process effectiveness, resolves issues, drives continuous improvement, prepares management updates, and ensures compliance with SOX, RevRec606, and company policies.

Requirements

• High school diploma or GED and 5 years of experience in a related field; alternatively, a bachelor's degree in a related field and 3 years of related experience, a master's degree and 1 year of experience, or a Ph.D. and up to 1 year of experience.
• Strong knowledge of applications such as Microsoft Word, Excel, and PowerPoint.
• Strong interpersonal, leadership, and presentation skills, and the ability to work effectively with teams throughout the organization.
• Must be authorized to work in the United States for any employer without current or future sponsorship.

Nice To Haves

• Experience in a management or lead role.
• Experience leading cross-functional projects.

Responsibilities

• Lead and supervise a team of billing professionals to support smooth and efficient operations.
• Ensure accurate, complete, and timely billing and payment processing for transportation services.
• Monitor billing and payment reports, identify issues, and develop resolution strategies.
• Collaborate with IT and Business Process teams to design, build, integrate, and support billing solutions for internal and external customers.
• Recommend and implement process improvements to enhance efficiency and execution.
• Prepare regular management updates on billing and payment processes and status.
• Ensure compliance with SOX, RevRec606, and company policies.
• Monitor process effectiveness and recommend improvements to billing efficiency and effectiveness.

Benefits

• Flexible paid vacation, consistent with duties, company needs, and obligations.
• Seven paid holidays per calendar year.
• Up to 160 hours of paid wellness time annually for the employee or family members.
• Bereavement leave.
• Time off to vote.
• Jury duty leave.
• Volunteer time off.
• Military leave.
• Parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning benefits.
• Potential paid sick leave and other paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED