Billing Supervisor

Platinum Home Health Services•Mayfield Heights, OH

13h

About The Position

Platinum Home Health Services is seeking an experienced, detail-oriented Billing Supervisor to oversee the daily operations of its billing department. The role supervises and supports the billing team, manages billing workflows, and helps ensure accurate, compliant, and timely reimbursement. The supervisor oversees Medicare, Medicaid, and commercial insurance billing, resolves claim issues, supports compliance with applicable home health regulations, and collaborates with clinical and intake teams. The role also contributes to audits, reporting, and process improvement while training and mentoring billing staff. Platinum Home Health Services describes itself as a Medicare 5-Star Rated agency and a Cleveland Top Workplace. Its mission is to deliver exceptional care that empowers patients to achieve strong outcomes while helping employees build healthier, more successful, and financially independent lives. Its vision is to be the most trusted home health organization through exceptional care, an inspiring workplace culture, and life-changing outcomes. The company highlights values of accountability, exceptional care, shared growth, teamwork, and inspiring possibility.

Requirements

High school diploma or equivalent required.
Strong knowledge of Medicare, Medicaid, and third-party payer billing.
Excellent attention to detail, organizational, and problem-solving skills.
Ability to manage multiple priorities and meet deadlines.
Experience with EMR and billing software systems.

Nice To Haves

Associate’s or bachelor’s degree preferred.
One year of home health billing experience preferred.
Previous supervisory or lead billing experience preferred.
Familiarity with home health billing regulations, including PDGM, preferred.

Responsibilities

Supervise and support the billing team to ensure accurate and timely claim submission.
Oversee Medicare, Medicaid, and commercial insurance billing processes.
Review claims for accuracy, completeness, and compliance before submission.
Monitor billing workflows, productivity, and key performance metrics.
Resolve billing issues, denials, and payer rejections in a timely manner.
Ensure compliance with state, federal, and Medicare home health regulations.
Collaborate with clinical and intake teams to resolve documentation or coding discrepancies.
Assist with audits, billing reports, and process improvement initiatives.
Train, coach, and mentor billing staff on policies, procedures, and best practices.
Maintain confidentiality of patient and financial information.