Supervisor, Billing

Cox Enterprises•Cherryville, NC
•$67,100 - $100,700•Hybrid

About The Position

Cox Automotive is seeking a Billing Supervisor to lead a team responsible for transportation billing operations. The role oversees accurate, complete, and timely billing and payment processing, monitors reports and resolves issues, and collaborates with IT and Business Process teams to design, build, integrate, and support billing solutions for internal and external transportation customers. The supervisor drives continuous process improvement, reports on billing and payment status to management, and ensures compliance with SOX, RevRec606, and company policies. This is a hybrid role with the ability to work remotely part of the week, on the day shift, with no travel. The position offers a base salary of $67,100 to $100,700 and may be eligible for incentive compensation. Employment is contingent on clearing a pre-employment drug test. Applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

  • High school diploma or GED and five years of experience in a related field; alternatively, a bachelor's degree in a related field and three years of experience, a master's degree and one year of experience, or a Ph.D. and up to one year of experience.
  • Strong knowledge of applications such as Microsoft Word, Excel, and PowerPoint.
  • Strong interpersonal, leadership, and presentation skills, with the ability to work effectively with teams throughout the organization.
  • Must be authorized to work in the United States for any employer without current or future sponsorship.

Nice To Haves

  • Experience in a management or lead role.
  • Experience leading cross-functional projects.

Responsibilities

  • Lead and supervise a team of billing professionals to ensure smooth and efficient transportation billing operations.
  • Ensure accurate, complete, and timely billing and payment processing for transportation services.
  • Monitor billing and payment reports, identify issues, and develop resolution strategies.
  • Collaborate with IT and Business Process teams to design, build, integrate, and support billing solutions for internal and external transportation customers.
  • Recommend and implement process improvements to increase efficiency and ensure effective execution.
  • Prepare regular management updates on billing and payment processes and status.
  • Ensure compliance with SOX, RevRec606, and company policies.
  • Monitor process effectiveness and recommend improvements to transportation billing.

Benefits

  • Flexible paid vacation, subject to duties, company needs, and obligations.
  • Seven paid holidays annually.
  • Up to 160 hours of paid wellness time annually for the employee or family members.
  • Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
  • Potential health insurance, including medical, dental, and vision coverage.
  • Potential 401(k) retirement plan.
  • Paid time off, including sick leave, parental leave, and flexible vacation or wellness days.
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