Supervisor, Accounts Payable

Brightspeed•Charlotte, NC

5d•Hybrid

About The Position

The Supervisor, Accounts Payable leads the day‑to‑day operations of AP, with primary oversight of supplier master data (setup & maintenance), invoice processing (PO and non‑PO), and payment execution. This role ensures accurate, timely, and compliant processing aligned with company policies, internal controls, and tax/reporting requirements. The Supervisor manages a team of AP Analysts, partners closely with Procurement, Treasury, Accounting, and business stakeholders, and drives continuous process improvement, automation, and service-level performance against KPIs.

Requirements

Bachelor’s in Accounting, Finance, Business, or related field (or equivalent experience)
5–8+ years in Accounts Payable or Procure‑to‑Pay
2–4+ years leading/supervising an AP team
Proficiency with SAP
AP automation/e‑invoicing tools (Coupa, Ariba), OCR/EDI, and supplier portals
Strong grasp of 3‑way match, internal controls, US 1099/1042‑S, sales/use tax basics, and accruals
Advanced Excel (lookups, pivots, formulas)
Familiarity with supplier fraud schemes and mitigation (bank validation, callback controls, positive pay)

Nice To Haves

Experience with Power BI
Experience in a shared services or centralized P2P environment.
Automation exposure to e‑invoicing adoption programs, supplier enablement.
Basic SQL or advanced reporting for AP analytics.

Responsibilities

Oversee end‑to‑end supplier onboarding, including W‑9/W‑8 collection, tax classification, banking verification, payment terms, and addresses
Maintain supplier master data integrity: create/change workflows, duplicate detection, and periodic data reviews
Review complex supplier inquiries and escalations
Supervise daily invoice intake (e‑invoicing, EDI, OCR/scanning, email), coding, and three‑way/two‑way matching to POs/receipts
Ensure policy compliance for non‑PO invoices, approvals, and spend thresholds
Monitor and improve first‑pass/touchless rate; drive root‑cause fixes for price/qty mismatches, missing receipts, or incorrect coding
Implement duplicate prevention controls, sales/use tax review, and accurate period cut‑off
Partner with Procurement to improve and reduce exceptions
Manage weekly payment cycles (ACH, wires, checks), ensuring on‑time, accurate, and secure disbursements
Coordinate with Treasury on payment calendars, discount opportunities, and cash‑flow priorities
Maintain payment controls: positive pay, approval tiers and fraud prevention
Oversee remittance advice accuracy and timely resolution of returned or rejected payments
Own and document AP policies and procedures; ensure adherence to internal controls
Prepare and support internal/external audits; maintain evidence of control performance
Ensure 1099/1042‑S compliance and support year‑end processing
Support escheatment timelines and filings
Lead, coach, and develop an AP team (hiring, goal‑setting, performance feedback, training)
Manage workload distribution, SLAs, and establish a customer service mindset for internal and external stakeholders
Create training guides/playbooks; cross‑train for coverage during peak cycles and close
Track and report KPIs (on‑time payments, invoice cycle time, first‑pass match rate, exception rate, discount capture, AP aging, DPO, supplier master error rate)
Analyze trends to identify bottlenecks, lead process improvement, and automation.
Partner with IT teams on system enhancements, testing (UAT), and change management
Partner with Procurement on supplier onboarding standards, PO compliance, and terms
Work with Accounting on month‑end accruals, account reconciliations, and variance analysis
Coordinate with Operations/Receiving to improve 3‑way match success; with Tax for indirect tax and information reporting; with Treasury on payment strategy and controls
May perform other duties as assigned.