Summit Pass Outdoor Lead

R.L.K. And Company•Government Camp, OR

About The Position

The Summit Pass Outdoor Lead helps maintain professional standards among Summit Pass Lift Operations employees in coordination with the Summit Ski Area Manager. The lead trains and works alongside lift operations employees as needed and must have completed the Level 1 Operator Exam and demonstrated proficiency at all lift stations. Duties include operating the chairlift, loading and unloading guests, maintaining snow at lift terminals, checking tickets and season passes, and assisting guests. The role supports daily lift operations and staff performance, including scheduling assistance, opening and closing stations independently, communication, corrective action procedures, and ensuring staff meet grooming, uniform, and punctuality expectations. The position also supports other Summit Ski Area operations as directed, participates in the company Health & Safety Program, and promotes responsible stewardship of company facilities and environments. Regular and reliable attendance is required.

Requirements

  • Previous lift operations experience.
  • Completed Level 1 Operator Exam and proven proficiency in all lift stations.
  • Timberline-approved driver status and necessary driving records.
  • Must be 21 years of age or older.
  • Excellent guest service skills.
  • Sufficient reading and writing skills.
  • Ability to make immediate and appropriate decisions.
  • Successful completion of written and verbal proficiency testing.
  • Ability to work with limited supervision.

Responsibilities

  • Train and work as needed with Summit Pass Lift Ops employees.
  • Operate the chairlift, load and unload guests, check tickets and season passes, maintain maze control, and assist guests.
  • Maintain excellent snow surfaces on ramps and terminal areas; shovel snow as needed.
  • Maintain lift logs and complete lift incident reports.
  • Keep lift terminals and terminal areas clean.
  • Assist the Summit Ski Area Manager with scheduling based on anticipated business levels and available forecasting tools.
  • Independently open and close lift stations.
  • Evaluate staff performance with the Summit Ski Area Manager and assist with corrective action procedures.
  • Ensure efficient communication with staff and the manager.
  • Demonstrate leadership and professionalism, and promote a positive working rapport among staff and company personnel.
  • Ensure staff are properly groomed, in proper uniform, and report to work on time.
  • Assist in Summit Ski Area operations as directed by the Summit Ski Area Manager.
  • Maintain a professional, quality image and exercise sound judgment regarding language, behavior, dress, and grooming.
  • Participate in the RLK and Company Health & Safety Program by identifying and reporting hazards, reporting incidents, and promoting a healthy workplace.
  • Help reduce, reuse, and recycle when opportunities arise, and act as a steward of company facilities and environments.
  • Become familiar with Timberline and Summit Pass information and communication networks.
  • Maintain regular and reliable attendance.
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