Mountain School Outdoor Lead - Snowbird

POWDR • Snowbird, UT

4d • Onsite

About The Position

The Mountain School Outdoor Lead supports nearly every aspect of ski and snowboard school operations, helping create smooth, safe, and enjoyable experiences for guests of all ages. The role includes outdoor logistics, group coordination, guest services, and support for instructors in a fast-paced, physically demanding environment. It requires resilience, adaptability, strong interpersonal skills, and the ability to stay composed in changing conditions.

The position is full-time and part-time, hourly, and seasonal, with a variable schedule that includes weekends and holidays. The work may be outdoors for up to 75% of the day in winter conditions such as snow, wind, and freezing temperatures. Candidates who receive and accept an offer must complete a background check and comply with Snowbird’s professional appearance, drug and alcohol, and employee conduct policies.

Requirements

• Strong guest service skills and a calm, professional demeanor under pressure.
• Ski or snowboard experience to navigate terrain and assist instructors.
• Ability to remain composed and mentally agile in high-stress, fast-changing scenarios.
• Willingness to work in cold, wet, physically taxing conditions for extended periods.
• Comfort working with children and adults in structured and unpredictable settings.
• Effective verbal communication and time management skills.
• Ability to lift up to 40 pounds.
• Must be at least 18 years of age.

Nice To Haves

• Familiarity with ski school operations.

Responsibilities

• Greet and check in guests, directing them to appropriate lessons, including during high-volume periods.
• Coordinate with the line-up supervisor to manage group flow and lesson organization.
• Assist instructors on the hill in challenging weather and terrain.
• Maintain indoor and outdoor spaces, including snow removal, signage setup, and equipment organization.
• Organize tables and manage group movement during lunch transitions.
• Learn and use scheduling and tracking systems such as Flaik.
• Understand and communicate Mountain School processes, including tickets, rentals, and lesson logistics.
• Interact with guests ranging from toddlers to adults with patience and clear communication.
• Perform other duties as needed to support Mountain School operations.

Benefits

• Free ski pass and comp ticket benefits.
• Employee discounts at Snowbird eateries, retail shops, lodging, daycare, and Mountain School.
• Medical, dental, vision, and accident insurance, based on position.
• 401(k) retirement plan.
• Discounts with Powdr partners.
• Free transportation via UTA Bus, Rideshare Vans, Alta Shuttles, and Employee Blue Shuttles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed