Mountain School Rental Tech & Facilities Support - Snowbird

POWDR • Snowbird, UT

4d • Onsite

About The Position

The Rental Technician & Facilities Support team member supports the daily operations of Snowbird Mountain School. The role combines guest service, rental equipment fitting and transactions, outdoor teaching-area setup and maintenance, and logistical support for Mountain School staff. Work takes place in indoor retail areas and outdoor mountain conditions, including cold, wet, windy, and snowy weather. The position involves high guest volume, frequent interruptions, shifting priorities, and time-sensitive tasks, requiring the ability to stay focused and calm under pressure.

The position is seasonal and may be full-time or part-time, with hourly pay and a variable schedule. The stated schedule is a five-day work week that includes weekends and holidays, typically from 8:00 AM to 4:30 PM. The season runs from mid-November to mid-April. Employees may need to travel up the canyon in the early hours and stay overnight at the resort if needed.

Requirements

• Strong interpersonal and customer service skills, with a confident and approachable demeanor.
• Ability to retain and communicate detailed information about Mountain School programs, rentals, and resort services.
• Proficiency with computers and software, including Microsoft Office, Google Workspace, and point-of-sale systems.
• Ability to use hand tools and power tools, such as drills and augers.
• Ability to prioritize tasks, stay organized, and perform under pressure.
• Must pass a technical certification for ski binding fitting.
• Willingness to work outdoors in cold, snowy, and variable conditions, often early in the morning.
• Ability to lift 50 lbs and perform repetitive physical tasks such as shoveling, bending, and carrying.
• Ability to travel up the canyon during early hours and stay overnight at the resort if needed.
• Ability to comply with uniform and scheduling requirements, including weekends and holidays.
• Ability to stand for long periods and work in cold, wet, and windy weather.

Nice To Haves

• Experience with RTP or a similar rental system.
• Previous experience in a ski or snowboard rental shop.

Responsibilities

• Assist guests with rental equipment and communicate clearly and accurately.
• Use point-of-sale systems to process transactions and manage inventory.
• Set up and maintain outdoor facilities, including fencing, signage, and teaching aids.
• Operate beginner lifts and drive shuttles when needed.
• Provide friendly customer service to guests of all ages, including during high-volume periods.
• Provide uniform support for Mountain School staff using digital systems.
• Collaborate with other departments to support a smooth guest experience.
• Keep indoor and outdoor workspaces clean, organized, and safe.

Benefits

• Free ski pass and comp ticket benefits.
• Employee discounts at Snowbird eateries, retail shops, lodging, daycare, and Mountain School.
• Medical, dental, vision, and accident insurance, based on position.
• 401(k) retirement plan.
• Discounts with Powdr partners.
• Free transportation via UTA Bus, Rideshare Vans, Alta Shuttles, and Employee Blue Shuttles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed