Rental Support

Vail Resorts•Newbury, NH

11d•Onsite

About The Position

Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience. This role is part of the Winter Seasonal 2026/2027 positions and requires a minimum age of 16. The position offers part-time hours and is located in a mountain environment, providing an opportunity to work and play in the outdoors. The company, Vail Resorts, has over 40 resorts across 3 continents and emphasizes a 'one resort mentality' where employees may work across multiple departments.

Requirements

Ability to work a flexible schedule; including nights, holidays and weekends
Commitment to exceptional Customer Service
Maintain a working knowledge of products and trends within the industry
Ability to stand and move in an active, team-oriented environment for extended periods
Must be able to communicate fluently in English
At least 16 years of age

Nice To Haves

A Rental Associate team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations

Responsibilities

Provide excellent guest service at one of our retail shops
Fit guests with equipment - we'll train you!
Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
Work together with teammates to maintain safety standard
May include other duties such as cashiering, retail sales
Other duties as assigned