Rental Support

Vail Resorts • Newbury, NH

1d • Onsite

About The Position

Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience. A Rental Associate team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities, Retail Rental operations, Food and Beverage Support, Ticket sales or scanning, Lift Operations, Base Area Operations.

Requirements

• Ability to work a flexible schedule; including nights, holidays and weekends
• Commitment to exceptional Customer Service
• Maintain a working knowledge of products and trends within the industry
• Ability to stand and move in an active, team-oriented environment for extended periods
• Must be able to communicate fluently in English
• At least 16 years of age

Nice To Haves

• Ability to work across multiple departments and in various roles

Responsibilities

• Provide excellent guest service at one of our retail shops
• Fit guests with equipment - we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Work together with teammates to maintain safety standard
• May include other duties such as cashiering, retail sales
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed