RENTAL COORDINATOR

The Raymond Corporation•Frederick, MD

About The Position

We are seeking a detail-oriented and highly organized Rental Coordinator to support the daily operations of our rental department. This role works closely with customers, service teams, logistics, and vendors to ensure equipment rentals are processed efficiently from quote to return.

Requirements

Strong administrative and organizational skills with excellent attention to detail
Proficiency with spreadsheets, reporting, and record keeping
Strong communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Self-motivated team player with flexibility and adaptability

Nice To Haves

Mechanical or equipment product knowledge preferred, or the ability to quickly learn
Experience with rental operations, logistics coordination, or SAP systems is a plus

Responsibilities

Manage daily rental activities and support used equipment and logistics operations as needed
Coordinate rental opportunities with internal and external customers
Work with service shops to ensure equipment is repaired, prepared, and ready for rental
Coordinate equipment deliveries and pickups with logistics teams
Prepare rental quotes, contracts, billing, credits, and rental abuse charges
Track rental inventory, equipment status, and rental opportunities
Maintain accurate rental records, contracts, billing documentation, and SAP entries
Review invoices, vendor billing, and rental-related service documentation for accuracy
Generate rental reports and assist customers with rental account management
Support collections efforts and customer PO funding verification when necessary
Collaborate with rental managers on equipment needs and purchasing decisions