Rental Power Rental Coordinator

Warren CAT•Midland, TX

About The Position

The Rental Power Rental Coordinator provides operational support and helps facilitate equipment rentals, ensuring customers have a positive rental experience. Work is performed under limited supervision and may be occasionally complex, requiring initiative, resilience, attention to detail, urgency, teamwork, customer-service commitment, and efficient problem-solving. The coordinator is expected to advise and make recommendations to the Operations Manager in the company’s best interest. The role involves entering rental information, coordinating rental documentation and transactions, reviewing reservations, arranging equipment shipments and pickups, supporting sales representatives and walk-in customers, and processing purchase orders and vendor invoices. The position requires an on-call rotation and up to 10% travel. The work environment is usually quiet, with occasional exposure to moving mechanical parts, heights, fumes or airborne particles, and outside weather conditions. This is not considered a safety-sensitive position.

Requirements

High school diploma or GED, or one to three years of rental-industry experience and/or training, or an equivalent combination of education and experience.
Willingness to work an on-call rotation.
Excellent organizational skills and strong attention to detail.
Excellent communication and interpersonal skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to perform calculations involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and to apply basic algebra.
Ability to solve practical problems and handle a variety of concrete variables in situations with limited standardization.
Basic PC skills, including working knowledge of spreadsheet, database, and web-based computer platforms.
Ability to multitask and excel in a fast-paced work environment.

Responsibilities

Collect and accurately enter rental information, including job details, dates, rates, special terms, and billing information.
Coordinate with rental coordinators, rental sales staff, transportation, credit, Yard Specialists, and service to complete accurate paperwork and contractual agreements.
Complete rental transactions accurately and promptly, including rental agreements, logistics, invoicing, credit-card processing, credit purchase-order requirements, quotations, reservations, payment entry in IRS, and daily action reviews.
Review reservations daily and ensure company reservation policies are followed.
Document lost rentals accurately.
Initiate equipment shipments and pickups and store transfers, and review freight invoices.
Work with asset management to prioritize equipment rental needs.
Create purchase orders in accordance with company policy and process vendor invoices for re-rented equipment to ensure timely supplier payment.
Assist walk-in customers.
Support sales representatives with rental orders, including transportation and shipping coordination, service requests, invoicing, and equipment returns.
Facilitate purchase-order agreements to maintain profitability margins.
Advise and make recommendations to the Operations Manager regarding the company’s best interests.