Rental Coordinator

EquipmentShare • Hurricane, UT

7d • Onsite

About The Position

EquipmentShare is hiring a Rental Coordinator at its rental facility in Hurricane, Utah (Advanced Solutions, Laydown). The role supports customers through the rental process using the company’s proprietary T3 technology, which provides up-to-date information about equipment and helps customers get the right equipment at the right time. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours.

The coordinator responds to prospective and existing customers, develops relationships with contractors and construction company principals, and explains how EquipmentShare’s products and services can help customers save money, increase revenue, and operate more efficiently. The role also addresses customer inquiries and concerns, supports customer satisfaction, and develops sales strategies to grow market share and improve the customer experience.

EquipmentShare describes its workplace as people-first and technology-enabled, with opportunities for career advancement, leadership training, and professional development. Employment is contingent on passing a background check; some roles also require a drug test depending on job responsibilities.

Requirements

• High school diploma or equivalent.
• Strong listening skills and care for solving customer problems.
• Ability to build, nurture, and maintain customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company.
• Energy, effort, and optimism; openness to challenges, change, and continuous improvement.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Build relationships with contractors and construction company principals to expand the customer base.
• Educate customers about ways EquipmentShare can help them save money, increase revenue, and operate more efficiently.
• Maintain and nurture existing customer relationships to support satisfaction with EquipmentShare’s service and support.
• Keep customers informed about new or additional ways EquipmentShare can help improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
• Develop sales strategies and techniques to increase market share and improve the customer experience.
• Stay educated on EquipmentShare products and services.

Benefits

• Monthly family dinner night, subject to restrictions.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.
• Overtime pay after 40 hours worked.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED