Rental Coordinator

EquipmentShare • Warrenton, MO

11d • Onsite

About The Position

EquipmentShare is hiring a Rental Coordinator at its rental facility in Warrenton, Missouri. The coordinator helps customers navigate the rental process and supports the company’s customer-growth and service goals using its proprietary T3 technology platform, which provides up-to-date information on equipment. The role involves responding to prospective and current customers, building relationships with contractors and construction company principals, and helping customers understand how EquipmentShare’s products and services can improve their businesses.

The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours worked. EquipmentShare describes itself as a people-first, technology-driven company and highlights opportunities for career advancement, leadership training, and professional development. Employment is contingent on passing a background check; some roles also require a drug test depending on job responsibilities.

Requirements

• High school diploma or equivalent.
• Strong listening skills and a genuine interest in solving customer problems.
• Ability and enthusiasm for building, nurturing, and maintaining customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company.
• Willingness to stay continuously educated on EquipmentShare products and services.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Expand the existing customer base by building relationships with contractors and construction company principals.
• Educate customers about how EquipmentShare can help them save money, make more money, and operate more efficiently.
• Maintain and nurture existing customer relationships to support customer satisfaction.
• Keep customers informed about new or additional ways EquipmentShare can improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
• Develop new sales strategies and techniques to increase market share and improve the customer experience.

Benefits

• Monthly family dinner night (restrictions apply).
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.
• Overtime pay after working 40 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED