Manager - General Gritts - Snowbird

POWDR•Snowbird, UT
•Onsite

About The Position

General Gritts is a year-round neighborhood market, deli, liquor store, grab-and-go stop, and lunch destination located in the heart of Snowbird. It offers made-to-order sandwiches, a distinctive grocery selection, and products for skiers, riders, lodging guests, and local residents. The Manager leads all aspects of this multi-faceted retail operation, overseeing grocery, deli, liquor, and retail sales while providing an excellent experience for guests and locals. This hands-on leadership role manages a diverse team, drives sales performance, maintains high operational standards, and keeps a fast-paced business running smoothly.

Requirements

  • 2–4 years of experience in retail, grocery, or food service management.
  • Strong leadership skills and the ability to motivate and develop a team.
  • Experience with inventory, ordering, and scheduling.
  • Ability to safely operate kitchen equipment, including meat slicers and other appliances.
  • Familiarity with or ability to learn YellowDog, Coupa, Square, Mashgin, Microsoft Word, and Excel.
  • Ability to manage sensitive guest information in compliance with company policies.
  • Strong communication, organization, and problem-solving skills.
  • Must be at least 21 years of age.
  • Must be able to work weekends, holidays, and a flexible schedule based on business needs.

Responsibilities

  • Lead and support a team of up to 20 employees, including cashiers and deli staff.
  • Hire, train, schedule, and coach team members to deliver excellent service.
  • Oversee store operations, including inventory, ordering, merchandising, and cleanliness across all departments.
  • Maintain a safe, sanitary, and organized environment for guests and employees.
  • Monitor and manage labor, food, and supply costs to meet budget goals.
  • Conduct and support regular inventory counts and ordering processes.
  • Ensure compliance with food safety, alcohol handling, and company policies.
  • Work floor shifts regularly, balancing leadership responsibilities with hands-on customer service.
  • Collaborate with other managers to optimize product mix, promotions, and guest experience.
  • Uphold Snowbird’s standards for professionalism, appearance, and guest interaction.

Benefits

  • Free ski pass and comp ticket benefits.
  • Discounts at Snowbird restaurants, retail shops, lodging, daycare, and Mountain School.
  • Medical, dental, vision, and accident insurance, based on position.
  • 401(k) retirement plan.
  • Discounts with Powdr partner resorts.
  • Free employee transportation via UTA bus, rideshare vans, Alta Shuttle, and Snowbird Employee Shuttles.
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