Administrative Assistant - Cliff Lodge at Snowbird

POWDR • Snowbird, UT

1d • Onsite

About The Position

The Administrative Assistant provides administrative support for Snowbird’s Lodging Division at the Cliff Lodge under the direction of the Director of Lodging, Cliff Lodge General Manager, and Cliff Assistant General Manager. The position supports projects and operations across Cliff Lodge departments, including Front Desk, Concierge, Valet, Spa, Maintenance, and Housekeeping. The role may also require working partial or full shifts in those departments based on business needs.

The Administrative Assistant serves as a communication liaison in department and management meetings; organizes and tracks expenses; communicates with management, guests, vendors, and contractors; prepares meeting agendas and minutes; orders office supplies and hospitality amenities; maintains informational protocols, safety manuals, and policies; coordinates with Marketing; and assists with Cliff Lodge projects and billing. The employee may support Cliff Lodge staff in the absence of the General Manager, Assistant General Manager, and Lodging Director.

This is a full-time, year-round, hourly position with a 40-hour work week. The regular schedule is 8 a.m. to 4 p.m., with five shifts scheduled according to business needs, including weekends and holidays. Shifts may vary from early morning to late evening, including occasional evening or mid-shifts depending on business levels.

Requirements

• Excellent communication skills and the ability to interact pleasantly with guests and employees and maintain good working relationships across Snowbird departments.
• Strong organizational skills and attention to detail.
• Ability to prioritize workload and work efficiently, quickly, and thoroughly.
• Ability to multitask.
• Self-motivation and ability to work independently without direct supervision.
• Proficiency in Microsoft Office, Outlook, and Excel.
• Must be at least 18 years of age.
• Availability to work five shifts based on business needs, including weekends and holidays; shifts may vary from early morning to late evening.
• Ability to work a 40-hour work week.
• Ability to stay overnight occasionally if necessary due to road closures.

Nice To Haves

• One year of hotel or hospitality work experience preferred.
• College degree in a related field preferred.

Responsibilities

• Assist with special projects for Cliff Lodge departments, including Front Desk, Concierge, Valet, Spa, Maintenance, and Housekeeping.
• Understand and, as needed, work partial or full shifts at the Front Desk, Concierge, Bell Desk, Spa, or Housekeeping based on business needs.
• Serve as a central communication liaison during daily department and management meetings.
• Organize, file, and track expenses.
• Correspond individually with management and guests to resolve problems and concerns.
• Communicate with vendors and contractors on behalf of the Management Team.
• Prepare agendas and minutes for meetings.
• Order office supplies and amenities for hospitality functions.
• Maintain informational protocols, safety manuals, and policy needs for Cliff Lodge departments.
• Communicate with Marketing to fulfill Cliff Lodge needs.
• Help coordinate Cliff Lodge projects and billing.
• Assist Cliff Lodge staff, as appropriate, in the absence of the General Manager, Assistant General Manager, and Lodging Director.

Benefits

• Ski pass and complimentary ticket benefits.
• Discounts at Snowbird eateries, retail shops, mountain school, lodging, and daycare for employees.
• Medical, dental, vision, and accident insurance, subject to position-based eligibility and change.
• 401(k).
• Discounts with POWDR partners.
• Free transportation options, including UTA Bus, Rideshare Vans, and Employee Shuttles; availability is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed