Administrative Assistant at Inland

Macerich • San Bernardino, CA

5d • Hybrid

About The Position

The Administrative Assistant provides comprehensive administrative and marketing support to property management and mall operations. The role supports property management and mall departments through mail distribution, document preparation, file maintenance, expense reporting, and meeting coordination. It also maintains tenant, vendor, insurance, and emergency-contact databases; supports property programs; prepares leasing and business development documentation; and generates reports using Yardi and other systems.

The position also supports marketing initiatives, including website and social media content, e-blasts, event setup, retailer outreach, tracking, reporting, and inventory. The assistant coordinates and executes on-site events and programs, including community room scheduling, corporate sweepstakes, employee appreciation activities, and photography for marketing purposes. The successful candidate must be able to perform the position’s essential functions satisfactorily. Reasonable accommodations will be made for employees with disabilities upon request, absent undue hardship. The employer may change or assign other duties to the position.

Macerich prioritizes in-person work at its offices while supporting work/life balance through Remote Fridays for Corporate offices and Field Fridays for Retail Properties. Compensation is $25.80–$31.88 per hour; the final offer depends on experience, qualifications, and role requirements and will be discussed during the interview process.

Requirements

• 2–4 years of administrative experience.
• High school diploma or equivalent.
• Ability to obtain a Notary within the first 60 days.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong organizational, time management, and attention-to-detail skills.
• Excellent written and verbal communication skills and a customer service mindset.
• Experience with property management software such as Yardi and basic marketing tools.
• Ability to perform the essential functions of the position satisfactorily.

Responsibilities

• Provide administrative support for property management and mall departments, including mail distribution, document preparation, file maintenance, expense reporting, and meeting coordination.
• Maintain and update tenant, vendor, insurance, and emergency-contact databases.
• Oversee property programs such as storage and trash management.
• Prepare and process leasing and business development documentation, including deal sheets, RLAs, advertising agreements, and retailer communications.
• Generate reports and track data using Yardi and other systems to support property and business development teams.
• Support marketing initiatives by managing website content, social media posts, e-blasts, event setup, and retailer outreach; assist with tracking, reporting, and inventory.
• Coordinate and execute on-site events and programs, including community room scheduling, corporate sweepstakes, employee appreciation activities, and photography for marketing purposes.
• Perform other duties as assigned or changed by the employer.

Benefits

• Affordable employee contribution levels for benefits.
• Paid time off, including vacation time, 12 paid holidays, and 80 hours of sick time annually.
• 401(k) match with immediate vesting.
• Ability to purchase company stock at a 15% discount.
• 24 paid volunteer hours and an employer charitable match.
• Employee Assistance Program.
• Career-development resources.
• Comprehensive wellness program, including Calm Health and ClassPass memberships.
• Remote Fridays for Corporate offices and Field Fridays for Retail Properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED