Summit Pass Lodge Lead

Timberline•Government Camp, OR

About The Position

The Summit Pass Lodge Lead maintains professional standards among lodge employees in coordination with the Summit Ski Area Manager and oversees aspects of the lodge’s daily, administrative, and operational work. The role trains and works alongside line cooks as needed, ensures food quality and health and safety standards, and maintains clean workstations. The Lead supports scheduling, purchasing, inventory control, and responsible food and alcohol service. They work as a line cook when required, uphold sanitation and service standards, communicate effectively with employees and management, and provide leadership and professional conduct. The position also supports other Summit Ski Area operations as directed, participates in the company Health & Safety Program, and helps steward company facilities and environments.

Requirements

Have a service-oriented personality.
Be detail-oriented and able to set and meet high customer-service standards.
Use proper etiquette when speaking with guests and employees.
Have detailed knowledge of Summit Pass products and services and other RLK and Company operations.
Be proficient at upselling products and services.
Know and follow proper service procedures.
Know and follow company procedures.
Hold valid OLCC and Oregon Food Handlers permits.
Be able to lift 50 pounds.
Be flexible and capable of bending, twisting, and kneeling.
Be able to stand and walk on feet for up to eight hours at a time.
Be able to work outdoors in extreme weather, including snow and icy, uneven, or slippery conditions.
Demonstrate leadership by example, supportiveness, patience, and the ability to work under pressure.
Demonstrate motivation, sound judgment, reasoning and problem-solving skills, adaptability, fairness, honesty, teamwork, and excellent communication.

Responsibilities

Oversee aspects of Summit Pass Lodge daily operations and administrative duties.
Assist the Summit Ski Area Manager with scheduling based on anticipated business levels and available forecasting tools.
Develop and maintain systems for handling food, liquor, beer, and wine to support profitability and control.
Ensure employees serving food or alcohol have current OLCC and/or food handler permits and serve responsibly.
Work shifts as a line cook as needed, including preparing departmental items.
Evaluate staff performance standards with the Summit Ski Area Manager.
Ensure Health Department sanitation standards for food, personnel, and the workplace are followed.
Maintain efficient and effective communication with staff and the manager.
Advance and establish quality-control standards for products and service.
Assist with corrective action procedures.
Demonstrate leadership and professionalism.
Ensure staff are properly groomed, in proper uniform, and report to work on time.
Promote positive working relationships among staff and other company personnel.
Oversee purchasing and acquisition of food, beverages, liquor, and supplies for projected operational needs.
Ensure inventory is accounted for, properly rotated, and documented.
Work scheduled and unscheduled shifts as necessary to meet business requirements, with or without reasonable accommodation.
Ensure the security of all products.
Assist with Summit Ski Area operations as directed by the Summit Ski Area Manager.
Perform other duties assigned by Timberline management.
Participate in RLK and Company’s Health & Safety Program by identifying and reporting hazards, reporting incidents, and promoting a healthy workplace.
Practice stewardship of company facilities and environments, including efforts to reduce, reuse, and recycle when possible.
Use sound judgment and awareness regarding language, behavior, dress, and grooming.
Become familiar with Timberline Lodge and Ski Area information and communication networks.
Maintain regular and reliable attendance.