2027 Summer Key Technology & Services: Operations Track Internship- Cleveland

KeyBank•Brooklyn, OH

7d•Hybrid

About The Position

The Summer 2027 Key Technology and Services: Operations Track Internship in Cleveland, OH is a 10.5-week program designed to provide interns with meaningful work, feedback, coaching, and engaging events. Interns will participate in line-of-business specific projects, network with Key teammates, attend Learning Labs with internal and external speakers, and be assigned a mentor. Key Technology & Services (KTS) is responsible for bringing the future of banking to life, enabling technology needs across the enterprise through efficient, reliable, and secure technology. KTS plays a significant role in building enduring client relationships through innovative solutions and extraordinary service, and is accountable for critical functions including Business Delivery, Enterprise Technology, Enterprise Data and Information Management, Enterprise Operations, and Enterprise Security. The KTS Operations teams deliver world-class operations solutions and continual process improvements. The Business Optimization, Analytics & Reporting Track focuses on Business Analysis & Optimization, Continuous Improvement, Reporting, Process Improvement and Mapping, and Project Management.

Requirements

Must have completed at least three years toward a four-year, undergraduate degree program.
Focused coursework in Business, Operations, Organizational Management, Supply Chain, Finance, Data Science, System Administration, Industrial Engineering, or related majors.
Anticipated graduation of May 2028 or December 2027.
Outstanding academic achievement (minimum undergraduate 3.0 GPA).
Demonstrated leadership and teamwork from past work experience and/or extracurricular activities.
Solid analytical, problem solving, communication and presentation skills.
Experience in Excel, PowerPoint, Project, or related business software.
Intellectual curiosity, enthusiasm, and willingness to learn.

Nice To Haves

Opportunity to be considered for placement (after graduation) in our KTS Rotational Analyst Program upon successful completion of the internship, based on skills demonstrated, performance, career interests, internship experience, and business demand.

Responsibilities

Work alongside industry experts and professionals on critical projects.
Gain exposure to KeyBank and Key Technology & Services.
Grow your professional network.
Participate in on-the-job training, Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA.
Enhance soft skills, problem resolution, and critical thinking.
Use industry-leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, SQL, JavaScript).
Engage in Business Analysis & Optimization.
Contribute to Continuous Improvement efforts.
Assist with Reporting tasks.
Participate in Process Improvement and Mapping.
Support Project Management activities.