Summer Internship - Technical Content Analytics

PACCAR•Renton, WA
•$25 - $30•Onsite

About The Position

PACCAR Parts is hiring a summer intern to work with its Service Content and Content Excellence teams at the PACCAR Parts Campus in Renton, Washington. The internship provides hands-on exposure to technical writing, aftersales content management and lifecycle tools, authoring project management, publication, and content strategy. The intern will support dealer- and customer-facing publications, team analytics and reporting, dashboard development, workflow improvements, data analysis, system optimization, and project management. Students currently enrolled in college and pursuing a degree in data analytics, computer science, engineering, or a closely related discipline are eligible; junior or senior standing is preferred.

Requirements

  • Currently enrolled in college pursuing a degree in data analytics, computer science, engineering, or a closely related discipline.
  • Excellent written and verbal communication skills.
  • Strong organizational and project management skills.
  • Self-starter and resourceful.
  • Team-oriented and able to work well in groups.
  • Flexible and able to work in a dynamic, fast-paced environment.
  • Strong PC skills, including experience with Microsoft Office Suite.
  • Ability to handle multiple priorities.
  • Exceptional professionalism.

Nice To Haves

  • Junior or senior college standing preferred.
  • Experience with Tableau, SQL, or Python is a plus.

Responsibilities

  • Use Smartsheet and publication platforms to support team analytics and reporting.
  • Create and update dashboards used throughout the PACCAR Parts Technical Publication group.
  • Leverage AI to improve workflows and reduce time spent on the current reporting structure.
  • Support ad hoc projects focused on data analysis and system optimization.
  • Support project management efforts and reporting for ongoing projects.
  • Perform other duties as assigned.

Benefits

  • 401(k) with up to a 5% company match.
  • Sick leave.
  • Medical, dental, and vision plans for the intern and their family.
  • Flexible spending accounts (FSA) and health savings account (HSA).
  • Life and accidental death and dismemberment insurance.
  • Employee assistance program services, including wellness plans, estate planning, and financial counseling.
  • Growth, training, and development opportunities.
  • Relocation assistance may be offered.
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