Summer Internship - Customer Resolution Services

Airbus•Herndon, VA

2d•$24 - $40•Onsite

About The Position

Satair is looking for a Summer Intern - Customer Resolution Services to join their team based in Herndon, VA. The intern will be part of Customer Resolution Services (CRS) Americas, a foundational pillar within the global CRS organization with approximately 100 employees. CRS Americas provides comprehensive and critical support to all customers across North and Latin America, as well as global support for A220 customers and distribution products. This is a 24/7/365 operation that is mission-critical for customer performance. The intern will work closely with the operations team and continuous improvement professionals.

Requirements

Students enrolled in an accredited university pursuing a Bachelors’ degree in Business or applicable field (Business, Project Management, Supply Chain Management or similar field).
Ability to work in the US without current or future visa sponsorship.
Good understanding of business metrics, financials as well as ability to work with data and provide analysis and data-driven insights.
Demonstrated ability to develop business cases, launch projects and initiatives with varying complexity.
Capability to drive and drumbeat projects beginning to closure, provide and monitor deliverables and milestones.
Interest in Customer Services, Logistics, Shipping within the Aerospace sector.
Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required.

Responsibilities

Support CRS Americas Processes Improvement among both Satair Channels (Red and Blue).
Support deploy improvement projects with internal and external stakeholders as well as with Customers on demand.
Support shaping the further development of Performance Management as a member of the Global CRS Performance Management Network in close collaboration with the COF leadership team to become a process and data driven Organization.