Summer Internship - Customer Resolution Specialist

Airbus•Herndon, VA

2d•$24 - $40•Onsite

About The Position

Satair is looking for a Summer Intern - Customer Resolution Specialist to join our Customer Resolution Team based in Herndon, VA. You will be part of a customer-focused team dedicated to delivering exceptional customer service and building strong internal and external relationships. The team is responsible for responding to customer inquiries and processing orders for spare parts for Airbus aircraft, as well as parts for competitor aircraft, for customers in the Americas region.

Requirements

HS Diploma/GED and currently pursuing a Bachelor's or Master's degree at an accredited college or university.
Able to work onsite in Herndon, VA for the duration of the Summer Internship.
Ability to work in the US without current or future need of visa sponsorship.
Skilled in the use of computer/programs to include Google Suite of products.
Communicate effectively in verbal and written form with internal and external customers.
Must be well organized and have good time management skills.
Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Required daily. 100%
Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Required daily. 100%
Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Required daily. 100%
Equipment Operation: able to operate most office and personal electronic equipment. Required daily. 100%
Carrying: able to carry documents, drawings, electronic equipment up to 10lbs. Daily. 20%
Lifting: able to lift documents, drawings, electronic equipment up to 10lbs. Daily 10%
Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Rarely required.10%
Sitting: able to sit for long periods of time in meetings, working on computer. Required daily. 90%
Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Required infrequently. 10%
Standing: able to stand for discussions in offices or on production floor. Required daily. 50%
Walking: able to walk through office and production areas including uneven surfaces. Required daily. 30%
Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site 100%
Personal Protective Equipment required: steel toed shoes are required for all shop floor visits; appropriate hearing/eye protection may also be required when visiting the shop floor. 100%
Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required.