Summer Internship - Customer Resolution Specialist
About The Position
Satair is looking for a Summer Intern - Customer Resolution Specialist to join our Customer Resolution Team based in Herndon, VA. You will be part of a customer-focused team dedicated to delivering exceptional customer service and building strong internal and external relationships. The team is responsible for responding to customer inquiries and processing orders for spare parts for Airbus aircraft, as well as parts for competitor aircraft, for customers in the Americas region. Being part of the Airbus family provides the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures while exploring, learning, growing and making an impact on aviation’s digital and sustainable transformation.
Requirements
- HS Diploma/GED and currently pursuing a Bachelor's or Master's degree at an accredited college or university.
- Able to work onsite in Herndon, VA for the duration of the Summer Internship.
- Ability to work in the US without current or future need of visa sponsorship.
- Skilled in the use of computer/programs to include Google Suite of products.
- Communicate effectively in verbal and written form with internal and external customers.
- Must be well organized and have good time management skills.
- Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required.
Responsibilities
- Review the daily workload management of the CRS Team
- Identify and contribute to projects for efficiency in workload management
- Work with Process Specialist to create training schedules
- Other duties as needed
Benefits
- Employee Assistance Program
- Paid time off
- paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
Associate degree
